Amazon.com

Sr. Customer Advisor, Enterprise

Posted on: 28 Feb 2021

Seattle, WA

Job Description

DESCRIPTION

Would you like to own driving revenue and customer engagements for an innovative leader in the Procurement industry? Would you like to be a part of a rapidly growing team focused on increasing adoption of Amazon Business by engaging with Enterprise customers?

The Amazon Business team is dedicated to developing solutions that make it easy for business customers to buy on Amazon.com. Enterprise Customer Advisors are an integral component to the team as a key customer facing representative. As an Enterprise Customer Advisor, you will have the exciting opportunity to drive the full sales life cycle of businesses with annual revenues between $500MM to $5.0B, from prospecting to strategic account growth. The ideal candidate will have B2B sales experience including identifying, developing, negotiating, and closing large scale deals. Candidate should be a self-starter with a proven track record of meeting and exceeding goals.

Roles & Responsibilities
Develop a customer acquisition and account management plan within assigned territory, including but not limited to:

Develop and nurture prospect pipeline, utilizing high level of lead generation activities.

Engage in discovery with customers to advise on ideal solution utilizing a diverse suite of product features.

Exceed targets for customer acquisition and spend adoption.

Strategically manage relationships with multiple senior stakeholders within prospect and customer accounts.

Represent the Voice of Customer by working cross-functionally with marketing, sales operations, professional services, product management and other key internal Amazon stakeholders.

Analyze sales data from your accounts to evolve your strategy.

This role can be located in Arlington VA, Seattle WA, Austin TX, Boston MA, Chicago IL
BASIC QUALIFICATIONS

5-7+ years of B2B and/or Enterprise sales experience with a focus on hunting new business.

Experience in identifying, developing, negotiating, and closing large-scale purchasing contracts or software agreements.

Experience in positioning and selling innovative solutions to new customers and market segments.

Proven track record in identifying and pursuing a large number of accounts over the phone, with ability to close in person.

Ability to think and act independently within a fast-paced multi-task driven environment.

Experience in proactively growing customer relationships within an account while expanding their understanding of the customers business.

Strong ability to communicate and present to internal and external senior leadership.

Ability to travel for internal business presentations and customer meetings.

BA/BS degree or equivalent work experience required

PREFERRED QUALIFICATIONS

5-7+ years of sales experience selling to Fortune 5000 senior leadership.
3+ years of sales experience selling to procurement roles.
Entrepreneurial background with proven ability to deal with ambiguity, pivot quickly, adapt new process and run fast.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Amazon.com

Seattle, WA

Amazon.com, Inc. engages in the retail sale of consumer products and subscriptions in North America and internationally. The company operates through three segments: North America, International, and Amazon Web Services (AWS) segments. It sells merchandise and content purchased for resale from third-party sellers through physical stores and online stores.

The company also manufactures and sells electronic devices, including Kindle e-readers, Fire tablets, Fire TVs, and Echo devices; provides Kindle Direct Publishing, an online service that allows independent authors and publishers to make their books available in the Kindle Store; and develops and produces media content.

In addition, it offers programs that enable sellers to sell their products on its Websites, as well as their own branded Websites; and programs that allow authors, musicians, filmmakers, skill and app developers, and others to publish and sell content. Further, the company provides compute, storage, database, and other AWS services, as well as compute, storage, database offerings, fulfillment, publishing, digital content subscriptions, advertising, and co-branded credit card agreement services.

Additionally, it offers Amazon Prime, a membership program, which provides free shipping of various items; access to streaming of movies and TV episodes; and other services. It serves consumers, sellers, developers, enterprises, and content creators. Amazon.com, Inc. has a strategic partnership with Volkswagen AG. The company was founded in 1994 and is headquartered in Seattle, Washington.

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