Job Description

Job Description
The Security Escort will escort skilled trade workers, sub-contractors, new employees and/or visitors in accordance with the customer and company strict security regulations. Additionally, this position will coordinate with the Critical Facility Manager (CFM) and/or Regional Critical Facility Manager (RCFM) to perform contract administrative and clerical duties for preventive maintenance, services, repairs, and equipment replacement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Provide daily security escort services to escort uncleared contractors and visitors.
* Escorts shall always maintain visual and auditory contact and control over uncleared individuals being escorted; maintain close proximity to visitors to prevent the intentional or unintentional disclosure of classified information, materials or equipment.
* Input new contract information to CMMS and maintain contract information throughout the life of the contract to include Customer Site Security and Access requirements, Equipment List, Labor Rates, etc...
* Detect and deter any covert attempt to obtain classified information, material, and equipment; remain alert and awake at all times while carrying out escort duties; and ensure security procedures and regulations are enforced.
* Receive, process, and escalate service calls and emergency calls and customer complaints in accordance with approved escalation procedures.
* Works with RCFM, CFM or ACFM to establish preventive maintenance schedules, and inputs the schedule into CMMS.
* Ensures proper housekeeping practices are strictly adhered to.
* Audits Work Orders daily to ensure proper cost, revenue, and contract compliance.
* Interacts professionally with customers, contractors, vendors, and staff members; maintains effective working relationships in cooperation with the management team to meet the mission objectives of the contract.
* Communicates/updates supervisor on progress of jobs being escorted.
* Support CFM in scheduling and optimization of labor and vendor resources.
* Perform administrative or clerical duties as assigned by the CFM.
* Meet safety performance standards.
* Work additional hours, as needed.
* Perform other job-related duties as assigned or directed.

Minimum Requirements

EXPERIENCE AND EDUCATION

* High School Diploma or equivalent.
* Minimum of one (1) year of escort or security experience.
* Ability to obtain and maintain a TS/SCI-FSP clearance.
* Demonstrate strong teamwork and communication skills.
* Ability to read, write and speak English
* Ability and willingness to complete escort training and maintain customer escort requirements.
* Ability to complete and maintain Customer-specific escort requirements.
* Ability to deal with a variety of people in a professional, courteous manner in diversified situations.
* Mature judgment and ability to work with minimal supervision.
* Ability to pass pre-hire background and drug screen.
* U.S. citizenship.

SKILLS

* Exceptional Customer Service skills
* Strong Organizational skills and attention to detail
* Excellent Verbal and Written Communication skills
* Strong Computer skills Microsoft products required (Outlook, Excel)

PHYSICAL DEMANDS AND WORK ENVIRONMENTAL FACTORS

The position requires frequent prolonged sitting, standing, and walking. The employee will be frequently required to turn head and torso, bend and flex arms, wrists, and fingers, reach with hands and arms, lift or move objects weighing 10 lbs. or more. Position requires that employee have full use of eyes and ears and full power of speech.

Additional Factors:

There is no telecommute option for this position, due to the critical facility response processes. This position requires eligibility to obtain a TS/SCI with FS PG security clearance with the United States Government. Normal workday is an 8.5-hour day in the office or onsite with a 30-minute lunch break. Must be available to work from 6:00AM to 6:00PM when directed.