Job Description Summary
As a Program Coordinator you will provide key local customer interface and day-to-day work direction for assigned personnel at specific accounts to ensure customer satisfaction and Service Excellence per contract. You will also perform technical service work as well.
At GE Healthcare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.
Job Description
Responsibilities:
• Function as Site Leader and is responsible for customer relationship at assigned sites.
• Assist Director of Service (DOS), Manager of Clinical Engineering (MCE) with employee appraisals, status changes, promotions, disciplinary actions, and questions.
• Responsible for prompt and accurate filing of expense, time, and service reports.
• Tack and analyze financial performance with DOS or MCE.
• Maintain technical knowledge of current standards for safe, effective use of medical equipment through instruction.
• Provide instruction to hospital personnel on equipment operation, diagnostics, effective use, and repair.
Qualifications :
• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment
• A minimum of four years' experience as a Biomedical Technician and one-year progressive team leadership experience effectively supervising and coaching technical personnel, as well as effectively resolving customer relations issues.
• Experience managing financial and administrative requirements of the position.
• Ability to analyze metrics and reports (SEDs).
• Willing to travel outside of the assigned region.
• Valid driver's license.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Additional Information
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Boston, MA
General Electric Company operates as a high-tech industrial company worldwide. It operates in Power, Renewable Energy, Aviation, Oil & Gas, Healthcare, Transportation, Lighting, and Capital segments. The Power segment offers technologies, solutions, and services related to energy production, including gas and steam turbines, generators, and high voltage equipment; and power generation services. The Renewable Energy segment provides wind turbine platforms, and hardware and software; offshore wind turbines; solutions, products, and services to hydropower industry; and blades for onshore and offshore wind turbines.
The Oil & Gas segment offers oilfield and oilfield equipment, turbomachinery and process solutions, and digital solutions. The Aviation segment provides jet engines and turboprops for commercial airframes; maintenance, component repair, and overhaul services, as well as replacement parts; and additive machines and materials, and engineering services. The Healthcare segment provides healthcare technologies in medical imaging, digital solutions, patient monitoring, and diagnostics, drug discovery, biopharmaceutical manufacturing technologies and performance enhancement solutions. The Transportation segment provides freight and passenger locomotives, and rail and support advisory services; parts, integrated software solutions, and data analytics; software-enabled solutions; mining equipment and services; and marine diesel engines, and stationary power diesel engines and motors for drilling rigs, as well as overhaul, repair and upgrade, and wreck repair services.
The Lighting segment offers light emitting diode products; and energy efficiency and productivity solutions. The Capital segment leases and finances aircraft, regional jets, turboprops, freighters, engines, helicopters, as well as offers financing and materials; financial and underwriting solutions; and insurance services. The company was founded in 1892 and is headquartered in Boston, Massachusetts.