Job Description

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

POSITION SUMMARY

Supervises the Pharmacy Technicians and controls operations of pharmacy technician work in one or more sites. Works with the Operations Director to develop policies, procedures and the business work plan for the site. Oversees productivity, quality, and service metrics and leads process improvement initiatives within the department. Oversees hiring, training, coaching, developing and evaluating their staff.

ESSENTIAL FUNCTIONS

* Supervises the team of the senior pharmacy technician associates in one or more sites. Works to develop employees supervisory skills, evaluates performance and provides feedback, and oversees resolution of employee relations issues. Oversees hiring and training of new associates.
* Develops and tracks compliance to quality, productivity, and service standards.
* Works with Operations Director to develop strategic business work plan goals. Tracks and periodically reports progress to senior management. Assist with Budget Planning.
* Implement programs and process improvements to enhance the level of internal and external customer service provided. Work with Operations Director to analyze operations and overall efficiencies of the senior pharmacy technician teams.
* Serve as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve. Represents pharmacy operations in cross-functional meetings and projects.
* Special projects as assigned.

QUALIFICATIONS

* High School Diploma or GED, Certified Pharmacy Technician, a must have
* 6 months or more of leading a team, preferred
* PC knowledge including Microsoft applications
* Strong knowledge of current pharmacy regulations
* Demonstrated leadership skills and the ability to effectively develop, train and coach less experienced team members with the patience to explain details and processes repeatedly.
* Excellent oral and written communication skills
* Ability to adapt in a dynamic work environment, make independent decisions
* Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
* Willingness to work a flexible schedule for peak times
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About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, youll enjoy meaningful career experiences that enrich peoples lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.