Job Description

Career Area:

Manufacturing & Supply Chain

Job Description:

What matters most to you? Is it being a part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe and you contribute to meaningful work. Together, we can build what matters.

Caterpillar Switchgear Americas (CSA) has an exciting opportunity for a Field Service Engineer. As a Field Service Engineer at Caterpillar, you will provide technical support of field startups of both standard and non-standard switchgear systems, warranty efforts, remedial repairs, and preventative maintenance contracts in assigned territory. Will be under the general supervision of the Regional Service Manager.

Job Duties/Responsibilities may include, but are not limited to:
* Stay current with training on all new and updated platforms.

* Responsible for territory customer satisfaction.

* As needed, assist or train technicians, both internal and external customers, in preventative maintenance, troubleshooting, repair, and testing of equipment under contract with ISO.

* Assist the Product Support Center help desk to resolve customer issues that cannot be handled locally.

* Sell Product Support products and services in assigned territory after startup completion.

* Assist the dealer service and sales personnel in promoting products and services

* Provide Engineering/Technical support for Regional Sales Group.

* Think and Act Strategically: Business Acumen, Vision and Purpose, Intellectual Rigor

* Get Results: Drive for Results, Change and Adaptability, Leveraging Resources

* Build Organizational Capability: Managerial Courage, Holding Self and Others Accountable, Developing and Motivating Others

* Demonstrated Leadership Style: Interpersonal Communication Skills, Professional Presence

* Others: Customer Focus, Negotiating

* Position requires 90-95% work within assigned territory.

* Position includes on-call duty for assigned territory.

Basic Qualifications:

* 3-5 years related experience

* PLC programming experience (Allen Bradley, Schneider, Siemens, GE, etc.), preferred.

* Human Machine Interface programming experience (Rockwell, Schneider, Siemens, GE, etc.), preferred.

* AC/DC Schematic and wiring diagram interpretation skills

* Knowledge of Power Distribution and Switchgear preferred Submit project schedules, daily reports, and weekly expenses in a timely manner.

* Computer proficient including Microsoft Project, Word, Excel, and Outlook

* Requires a valid drivers license with an acceptable driving record.

* Must live close to a major airport (within an hours drive)

Top Candidates Will Also Have:

* Excellent oral and written communication skills.

* Excellent business and commercial skills.

* Advanced organizational skills and strong interpersonal skills.

No relocation assistance for this position.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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