Key Responsibilities:
* Leads and embeds aspects of the IA onboarding program, including continual assessment of existing processes and content of program and analysis of gaps.
* Delivers and facilitates parts of the IA onboarding training in the full range of formats (e-learn, virtual and/or in-person).
* Recommends and implements process improvements to automate processes and tracking of progress, implementing a structured approach to following up completions and evaluating onboarding and learning activities.
* Develops the plan for onboarding and all related MI, including tracking, assignment and logistics for virtual events.
* Partners with other IA Learning Advisors to implement training programs employing blended instructional technology and solutions using practical application technique and interactivity to ensure maximum engagement and embedding of learning.
* Works with the Learning Advisor Lead on ensuring the onboarding program is accredited by the Global IIA.
* Continuously updates and enhances existing elements within the onboarding, ensuring everything stays up to date.
* Key contact and manager of the Degreed, Collaborate and Nomadic platforms relating to the onboarding content, ensuring regular updates are made to keep things updated.
* Attend regular meetings with internal peers across all onboarding areas, sharing and continuously evaluating, to ensure changes are incorporated as needed, to run a best in class program.
Qualification and Competencies
* Highly organized, self-disciplined and able to work independently to drive action.
* Highly adaptable to changing priorities and ambiguity.
* Passionate about Learning and Development.
* Experience working in a global, matrixed environment; sensitive to cultural differences.
* Ideally qualified at Bachelors level and/or with a HR or L&D related qualification.
* Strong critical analysis/feedback skills.
* Ability to articulate concepts simply and in an engaging format.
* Strong global stakeholder engagement skills.
* Strong ppt.skills, experience in developing online training is highly desirable.
* Ability to work well under time pressure.
* Highly desirable to have an instructional design background
* Desirable to have experience of working with Digital Learning software/platforms such as Articulate, Brainshark, Captivate, Adobe Connect and Zoom.
* Strong Excel skills and ability to work with a third party to drive accurate and insightful reporting.
* Proven track record in using/implementing MI to drive action.
* Strong project management and organization skills with high attention to detail.
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Job Family Group:
Human Resources
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Job Family:
Talent, Development, Learning & Diversity
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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New York, New York
Citigroup Inc., a diversified financial services holding company, provides various financial products and services for consumers, corporations, governments, and institutions in North America, Latin America, Asia, Europe, the Middle East, and Africa. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services.
It also provides various banking, credit card lending, and investment services through a network of local branches, offices, and electronic delivery systems. The ICG segment provides wholesale banking products and services, including fixed income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed income research, corporate and consumer loans, investment banking and advisory services, private banking, cash management, trade finance, and securities services to corporate, institutional, public sector, and high-net-worth clients. As of December 31, 2018, it operated 2,410 branches in the United States, Mexico, and Asia. Citigroup Inc. was founded in 1812 and is headquartered in New York, New York.