Job Description

Our Marketing Operations & Enablement Team is seeking a CMS Capabilities Specialist, reporting to the Director of Web Marketing Enablement, to drive our web marketing automation initiatives forward. This role will help manage business requirement gathering as well as help support the stand-up of enterprise CMS. Also, the CMS specialist will actively support the migration of the microsites.

In a team responsible for driving holistic web marketing automation and an integrated MarTech ecosystem, the person in this role will serve as support to the business owner and manage several key technologies including CMS and testing platforms, and various integrated technologies to deliver an optimal customer experience across our web properties.

Job Responsibilities

Technology:

* Create overall business requirement for enterprise CMS

* Support the web marketing stack; ensuring optimal performance, strategic integrations, user adoption, and more

* Train new and existing employees (with varying levels of experience) across the operations COE team as well as across business units, on content management creation best practices, workflow requirements, and more

* Work with external vendors to maintain and develop our technology integrations, facilitate beta-testing of new products and features

Process Improvement:

* Provide support to overall road-mapping of future technical process improvement and/or testing tools

* Translate business needs to functional requirements

* Work closely with many different groups to manage requirements including technology, architecture, operations, marketing strategy, customer experience and more

Administration and Support:

* Help troubleshoot issues as they arise within the platforms, specifically WCM and Drupal

* Maintain outstanding technical support in a high-performance company culture that emphasizes superior quality, continuous improvement and productivity standards

Qualifications:

* Bachelors Degree or equivalent experience (5+ years) in digitally enabled businesses. MBA or business degree a plus

* 5+ years of experience in marketing web capabilities, specifically CMS and Testing capabilities

* Experience with HTML, CSS, Javascript a plus

* Strong project leadership and demonstrated ability to partner closely with marketing, analytics and product teams to drive outcomes for highly visible projects

* Comfortable working with senior leaders across the organization, making recommendations and creating executive updates

* Comfortable working with ambiguous and changing requirements and deadlines with a constant need to prioritize based on outcomes

* Roll up your sleeves mentality; must be able to foster collaboration to drive strategies, plans, results and outcomes enterprise-wide

* Must be a self-starter, highly organized, and able to effectively work independently, as well as part of a team and across functions and levels of the organization

* Strong interpersonal, written and oral communication skills

* Experience in financial services preferred

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Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodation.h&w@prudential.com.

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers@prudential.com to request assistance.