Inside Sales Rep
Posted on: 23 Feb 2021
Lewisville, TX
Job Description
RRD is now hiring Inside Sales Representatives in Lewisville, TX!
We are considering both entry level candidates as well as those with 1-2+ years of experience. Experienced candidates should bring great customer service skills and the ability to grow business with existing customers. We are willing to train on our systems, products, and processes!
Job Summary: Inside Sales reps initiates outbound calls and receives inbound phone activity, email, mail, and fax in order to design custom solutions that enhance customers' business operations. Inside Sales Reps will generate profitable sales, increase customer satisfaction and retention, while acquiring new business.
ESSENTIAL DUTIES & RESPONSIBILITIES
* You will drive sales from a call center, but will build and own the customer relationship.
* You will build a consultative relationship with your clients and be expected to continue that relationship long-term in a continual sale process.
* Learn and understand full RRD platform and it's offerings.
* Initiates/accepts customer contact, introducing and promoting business solutions including up-selling and cross-selling to higher value offerings.
* Advance the sales process based on the Marketing / Account information on the customers' business/operational needs, selling stock products and New or Repeat, Custom Solutions.
* May analyze market data provided and develop a solution suite for customers
* Establishes effective customer relations and employs Strategic Selling principles.
* Identifies and develops new customer relationships that result in new business opportunities and profitable growth for the Company.
* Determines and communicates product prices to customers and prospects
* Expectation is to meet a minimum established amount of sales revenue per month and generate a minimum established number of outbound sales calls per day.
Required Skills
* Excellent interpersonal and communication skills written and verbal.
* Good computer skills are a must, and must be comfortable with MS Office
* Good Organizational Skills
* Understanding of Sales process
* Strong listening and persuasion skills.
* Good attention to detail
* Ability to handle rejection
Preferred:
* Experience with SalesForce
* Understanding of Printing industry
* 1+ years of call center experience OR sales experience in Printing industry
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree
R.R. Donnelley
Chicago, IL
R.R. Donnelley & Sons Company, an integrated communications provider, enables organizations to create, manage, deliver, and optimize their multichannel marketing and business communications. It operates through Business Services and Marketing Solutions segments. The Business Services segment offers commercial printing products and branded materials, including manuals, publications, brochures, business cards, flyers, post cards, posters, and promotional items; and specialized transportation and distribution services.
It also provides customer billings, financial statements, healthcare communications, and insurance document statement printing services; distribution, shipping, healthcare, durable goods, promotional, and consumer product goods packaging labels; and packaging solutions, including rigid boxes and in-box print materials for clients in the consumer electronics, life sciences, cosmetics, and consumer packaged goods industries. In addition, this segment offers workflow design, assembly, configuration, kitting, and fulfillment services for clients in the consumer electronics, telecommunications, life sciences, cosmetics, education, and industrial industries.
Further, it provides invoices, order, and business forms that support the private and public sectors; and outsourcing services, such as creative services, research and analytics, financial management, and other services for legal providers, insurance, telecommunications, utilities, retail, and financial services companies. The Marketing Solutions segment offers direct marketing, such as audience segmentation, creative development, program testing, print production, postal optimization, and performance analytics for large-scale personalized direct mail programs; and in-store marketing, digital print, kitting, fulfillment, digital, and creative solutions and list services. It operates in the United States, Asia, Europe, and internationally. The company was founded in 1864 and is based in Chicago, Illinois.
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IndustryBusiness Services
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No. of Employees39,500
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Website
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Jobs Posted4448
