JOB SUMMARY
The Medication Access Specialist coordinates with providers and local pharmacies to assist in the technical aspects of the distribution of medication refills and related functions for improving patient care.
ESSENTIAL FUNCTIONS OF THE ROLE
Works as a patient liaison between the pharmacy and the clinic providers. Receives and processes all requests for medication refills by fax, phone, person to person and by electronic format.
Researches patient information to assist care providers with medication refills. Corresponds with insurance companies regarding prior authorizations for medications.
Communicates with relevant personnel regarding medication distribution, keeping all patient information confidential.
Answers incoming phone calls and responds to the needs of the caller and/or directs them to the appropriate person for service in a professional manner.
KEY SUCCESS FACTORS
CPhT certification from the Pharmacy Technician Certification Board (CPTCB) preferred.
Ability to type 35+ WPM.
Skilled in researching and finding resolution to problems.
Ability to work with patients in a courteous and friendly manner.
Skilled in working with nurses and doctors to expeditiously process adequate responses.
Knowledge of Microsoft Office applications and the ability to learn other required programs.
Knowledge of basic pharmacology.
BENEFITS
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - 1 Year of Experience
CERTIFICATION/LICENSE/REGISTRATION -
License; Pract/Vocational Nurse (LVN), Pharmacy Technician (PHT): PHT License from Texas Board of Pharmacy
or
LVN License Required.
Dallas, TX
The largest not-for-profit healthcare system in Texas, and one of the largest in the United States, Baylor Scott & White Health was born from the 2013 combination of Baylor Health Care System and Scott & White Healthcare.
Today, we're looking toward the future of healthcare for everyone—a future we're building together.
Known for exceptional patient care for more than a century, the two organizations serve adjacent regions of Texas and operate on a foundation of complementary values and similar missions. Baylor Scott & White Health includes 48 hospitals, more than 900 patient care sites, more than 6,000 active physicians, 40,000+ employees and the Scott & White Health Plan.
Our Core
The visual representation of our System Strategy is called Our Core. At the center of Our Core are the personal Commitments our employees make to advance our work for the benefit of those we serve.
Our Mission
Founded as a Christian ministry of healing, Baylor Scott & White Health promotes the well-being of all individuals, families and communities.
Our Values
We serve faithfully
We act honestly
We never settle
We are in it together