Customer Engagement Sales Specialist
Posted on: 20 Feb 2021
Linthicum, MD
Job Description
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether its helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department Overview
The Customer Engagement Specialist is responsible for working with Motorola Solutions customers in the Federal Market.
The Customer Engagement Specialist sells directly to customers 30% of the time within designated territories. They spend the remaining 70% on account management and support activity. Interfaces and strategically partners with Account Executives to increase and capture sales within assigned territory. May develop new prospects but primarily interfaces with existing customers and run-rate sales. Develops and maintains favorable relationships with new and existing customers and is held accountable and incented for individual achievement of specific business targets and results.
Job Description
Scope of Responsibilities/Expectations:
* Partner with Account Executive and provide support to targeted accounts with transactional type daily activities.
* Establish trust and build strong business relationships with customers and assigned field teams.
* Partner with Account Executives to determine appropriate strategic support approach.
* Participates in and may occasionally lead customer meetings.
* Participate on weekly territory calls and make in-field visits, as appropriate. Present results and forecast, as required.
Additional Knowledge/Skills:
* Strong verbal and written communication skills
* Active listening skills: Capturing verbal queues; repeating back input
* Proficient computer skills with emphasis on Windows or Google-based applications
* Disciplined and self-motivated individual
* Customer-focused; detail-oriented
* Ability to maintain a positive attitude in a high stress/fast-paced work environment
* A confident individual who is willing to assume responsibility
* Strong individual contributor and team player
* Travel (local and nationally), as required. Approximately 10%
Basic Requirements
* Bachelors degree
* 2+ years of field sales or inside sales experience
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
Yes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
Motorola Solutions, Inc.
Chicago, IL
Since 1928, Motorola has been committed to innovation in communications and electronics. Our company has achieved many milestones in its 85-plus year history. We pioneered mobile communications in the 1930s with car radios and public safety networks. We made the equipment that carried the first words from the moon in 1969. In 1983 we led the communications revolution with the first commercial handheld cellular phone and system. Today, as a global industry leader, excellence in innovation continues to shape our future.
Motorola Solutions connects people through technology. Public safety and commercial customers around the world turn to Motorola Solutions innovations when they want highly connected teams that have the information they need throughout their workdays and in the moments that matter most to them.
Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries, we are able to enhance our customers’ experience every day.
Motorola Solutions serves more than 100,000 public safety and commercial customers in more than 100 countries. Our wide-ranging product portfolio has the tools you need to get the job done in any business. As an industry leader, we design and develop devices including radios and the infrastructure that supports them.
Our mission-critical design philosophy led to our new High Velocity Human Factors investigation, an area of cognitive research that helps us develop products for first responders by working with them in crisis situations to study their communication needs. We take what we learn in the field and bring it back to the lab to create products that will function under extreme conditions and networks that will reliably support those products.
Working with our global channel partner community, Motorola Solutions reaches an extensive customer base, from small businesses to Fortune 500 companies. Our focus is on developing integrated end-to-end solutions that deliver a clear return on investment, and our products empower individuals through seamless connectivity.
-
IndustryTelecommunications
-
No. of Employees17,000
-
Website
-
Jobs Posted560
