Inventory/Merchandising/Product Flow Specialist
Posted on: 18 Feb 2021
West Covina, CA
Job Description
The Product Flow Specialists receive and ship product to and from stores, stock product, and assist customers with product carry-outs and online orders. They support overall store goals by performing tasks that ensure product integrity and customer fulfillment. They also play an active role in accurately recording inventory and supporting store shrink or asset protection plans.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
* Receives and documents physical product from trucks (Best Buy Supply Chain and External Carrier) following processes outlined in Standard Operating Procedures (SOP).
* Prepares and documents physical product shipments from the store to specified destinations as outlined in SOP
* Operates equipment according to company safety standards to assist in moving product.
* Completes daily replenishment to ensure product is fully stocked on the sales floor.
* Executes process outlined in SOP when product variances are identified.
* Ensures products are properly secured to reduce store shrink.
* Provides back up to the Planogram Specialist and Inventory Specialist as necessary.
* Monitors notifications of online orders and brings product to customer service desk or ships directly from store based on SOP.
* Safely loads merchandise into customers' vehicles as requested.
* Completes daily tasks as assigned by store leadership or department supervisor.
* Powers up store displays daily when opening the store and turns them off when closing.
* Performs clean and bright duties as outlined in SOP.
Basic Qualifications
* Ability to work successfully as part of a team
* Ability to lift or maneuver 50 pounds, and team lift up to 100 pounds with or without reasonable accommodation(s)
Preferred Qualifications
* 3 months experience working in retail, shipping, distribution or related field
Best Buy
Richfield, MN
Best Buy Co., Inc. operates as a retailer of technology products, services, and solutions in the United States, Canada, and Mexico. The company operates in two segments, Domestic and International. Its stores provide Computing and Mobile Phones, such as computing and peripherals, e-readers, networking products, tablets, and wearables, as well as mobile phones comprising related mobile network carrier commissions; consumer electronics, including digital imaging, health and fitness, home theater, portable audio, and smart home products; and entertainment products consisting of drones, movies, music, and toys, as well as gaming hardware and software, and virtual reality and other software products.
The company’s stores also offer appliances, such as dishwashers, laundry appliances, ovens, refrigerators, blenders, coffee makers, and vacuums; and other products, such as beverages, snacks, and sundry items, as well as baby products, luggage, and sporting goods. In addition, it provides services comprising consultation, design, delivery, installation, memberships, protection plans, repair, set-up, and technical support services, as well as connected health services for aging consumers.
The company offers its products through stores and Websites under the Best Buy, bestbuy.com, Best Buy Direct, Best Buy Express, Best Buy Mobile, Geek Squad, GreatCall, Magnolia, Pacific Kitchen and Home, bestbuy.ca, and bestbuy.com.mx brand names, as well as through mobile applications and call centers. As of February 2, 2019, it had approximately 1,187 large-format and 51 small-format stores. The company was formerly known as Sound of Music, Inc. Best Buy Co., Inc. was founded in 1966 and is headquartered in Richfield, Minnesota.
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IndustrySales/Retail
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No. of Employees125,000
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Website
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Jobs Posted832
