Geek Squad Delivery Helper / Cadet- Rochester, MN
Posted on: 18 Feb 2021
Rochester, MN
Job Description
The Cadet travels via Geekmobile from the precinct to our client's home and assists with the delivery and basic installation of technology products alongside a seasoned Agent. They provide our clients a level of service that exceeds expectations by handling appointments with care, asking the right questions, and providing prompt follow up of recommendations as well as solutions. This is a great opportunity to build a career with Geek Squad by learning all about our products and services. It offers the chance to increase skills through training and on-the-job opportunities.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
* Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
* Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology.
* Maintains phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting client devices.
* Provides timely updates clients and store precincts.
* Responsibly manages inventory and Geekmobile maintenance.
* Provides feedback and training to store teams as well as assists with in-store stock repairs.
* Supports Geek Squad efforts to protect the world one device at a time.
Basic Qualifications
* Experience actively using and learning about consumer electronics
* Ability to work successfully as part of a team
* Ability to prioritize and multi-task in a fast-paced environment
* Ability to work a flexible schedule including holidays, nights and weekends
* Must be at least 21 years of age
* Must have a current, valid driver's license
* Must have no more than a combination of 2 moving violations/at-fault accidents within the past three years
* Must have no DUI/DWI or Reckless Driving violations in the past three years
* Ability to lift or maneuver 75 pounds with or without reasonable accommodation and lift up to 150 pounds with help.
Preferred Qualifications
* 6 months of consumer electronics experience (sales, operations, or technology services)
Best Buy
Richfield, MN
Best Buy Co., Inc. operates as a retailer of technology products, services, and solutions in the United States, Canada, and Mexico. The company operates in two segments, Domestic and International. Its stores provide Computing and Mobile Phones, such as computing and peripherals, e-readers, networking products, tablets, and wearables, as well as mobile phones comprising related mobile network carrier commissions; consumer electronics, including digital imaging, health and fitness, home theater, portable audio, and smart home products; and entertainment products consisting of drones, movies, music, and toys, as well as gaming hardware and software, and virtual reality and other software products.
The company’s stores also offer appliances, such as dishwashers, laundry appliances, ovens, refrigerators, blenders, coffee makers, and vacuums; and other products, such as beverages, snacks, and sundry items, as well as baby products, luggage, and sporting goods. In addition, it provides services comprising consultation, design, delivery, installation, memberships, protection plans, repair, set-up, and technical support services, as well as connected health services for aging consumers.
The company offers its products through stores and Websites under the Best Buy, bestbuy.com, Best Buy Direct, Best Buy Express, Best Buy Mobile, Geek Squad, GreatCall, Magnolia, Pacific Kitchen and Home, bestbuy.ca, and bestbuy.com.mx brand names, as well as through mobile applications and call centers. As of February 2, 2019, it had approximately 1,187 large-format and 51 small-format stores. The company was formerly known as Sound of Music, Inc. Best Buy Co., Inc. was founded in 1966 and is headquartered in Richfield, Minnesota.
-
IndustrySales/Retail
-
No. of Employees125,000
-
Website
-
Jobs Posted832
