Job Description

Are you curious, motivated, and forward-thinking? At FIS you\u2019ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Join the 2021 FIS University Program!

As a 2021 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including quarterly performance connects with your manager and bi-annual merit reviews.\u00A0 \u00A0

This two-year full-time program has a start date of June 28, 2021 a dedicated \u201CLearning Week\u201D where you will:

* Learn how to work within a corporate environment

* Learn the structure of FIS and options for growth within the organization

* Hear from FIS leadership about their journey and participate in senior leader networking opportunities

* Build a network of your peers from across the organization

About The Team

GIO is a cross functional organization supporting technical infrastructure internationally, including Storage, Database, Compute (Servers and Virtual Infrastructure), Cloud, Mainframe, and Automation.\u00A0 We are responsible for supporting the technical infrastructure solutions, and for the implementation of appropriate practices and processes to identify, track and remediate changes, incidents and problems impacting FIS Systems.\u00A0 We are looking for ways to transform the organization to better meet the needs of our business groups by increasing stability, security, and speed of delivery of services.\u00A0 We achieve this through a collaborative approach, both internally and with our business partners \u2013 by doing the right thing at all times and winning as one team.

What You Will Be Doing

You will be working with stakeholders from various Internal FIS technical teams to gather and analyze statistics in support of their business needs. You will gather data and translate that to recommendations and specifications that can be implemented by the technical teams. You will utilize systems and data to suggest process improvements to resolve business and technical issues in the most effective and productive manner, and coordinate with team members on the implementation of those solutions.

* Perform analysis of the business goals, objectives and needs of the general business environment for appropriate FIS segment, division, group, or line of business

* Includes analysis of business and user needs, documentation of requirements, and translation into proper system specifications for customer-service driven solutions

* Perform research and analysis to support business operations and present findings to manager or project leader

* Plan and design business processes, and make recommendations to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency

* Work directly with teammates to gather business requirements and align on resulting specifications

* Identify and implement best practices and assess the effects of the changes applied

* Calculate/estimate costs and benefits of alternative actions or solutions to establish their viability/return on investment

* Prepare reports and develop online dashboards for different levels of the business to include team, management, and executives

What You Bring

* Bachelor's degree from job discipline

* Proficiency in Microsoft Office 365

* Skills in Data Analysis, reporting/dashboards, data access query writing

* Analytical thinking with an entrepreneurial attitude to problem solve

* Adaptability and a drive to learn

* Ability to work well independently and collaborate with a team

* Excellent communication and interpersonal skills

* Customer Service Oriented

Added Bonus If You Have

* Advanced Microsoft Office 365 (Excel, PowerPoint, and Power BI) skills are preferred

* Excellent analytical, decision-making, and time management skills

* Ability to persuade and influence others on the best approach to take

* Ability to estimate work effort and ensure the successful completion of tasks/projects

* Ability to work effectively with people at all levels in an organization and a team environment

* Technology and banking knowledge

What We Offer You

* Competitive salary and excellent benefits

* The chance to work on some of the most challenging, relevant issues in financial services & technology

* A broad range of professional education and personal development possibilities \u2013 FIS is your final career step!

* Time to support charities and give back in your community

* A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.