Job Description

Position Description
Scheduler Monday-Friday 9 AM -5:30 PM - $12/hr

Job Locations US-OH-NEW ALBANY

Posted Date 2 days ago(2/9/2021 9:47 PM)

Requisition
2021-94965

Category
Admin Support, Clerical & Service Coordinators

Employment Type
Regular-Full time

Travel Requirements
0-10%

Position Code
7900

Position Description

Our team is growing!

Ryder Last Mile is hiring!!!

About the position:

* Consistent pay: $12.00 per Hour
* Schedule:
* Monday - Friday, 9 AM - 5:30 PM or 10 AM - 6:30PM*OT As needed
* Training Schedule:
* Tuesday- Friday, 12 PM
* Requirements: Must be able to pass background check and drug test

Apply Now!

The RLM Scheduler is responsible for providing delivery scheduled dates to end customer as well as resolving inventory and service problems. Act as liaison to facilitate customer service issue resolution Provide Customer Service for multiple MXD Group clients.

* The Scheduling department is responsible for scheduling the delivery date with the end customers.
* We schedule for the 20 asset locations across the United States.
* We enter the scheduled delivery date in the system and obtain delivery instructions for use by the site/drivers/Billing department.

About Ryder Last Mile:

Ryder Last Mile, part of the Ryder Corporation, is a final mile delivery service of big and bulky items such as furniture, appliances, exercise equipment, and electronics. We offer our customers innovative technology, white glove deliveries, and unparalleled service.

Why Ryder?

* Strong Safety culture
* Stability and growth opportunities
* Competitive benefits package, vacation in the first year!
* Weekly pay, direct deposit is available!
* Forbes 2019 list of the Worlds Best Employers

Requirements

* High School diploma or equivalent
* One (1) year or more related experience
* Ability to:
* Effectively communicate verbally and in writing with associates and/or customers
* Follow work procedures and safety rules
* Interpret material
* Operate Microsoft Office tools & templates
* Operate various office equipment as needed
* Perform simple math calculations
* Read, understand, and follow directions/instructions
* Stand, walk, bend, crouch, stoop, reach, stretch, step, climb and/or sit frequently or through the duration of the shift
* Work specified shift
* Work for the set wage amount
* Have appropriate eye, hand and foot coordination to properly use various equipment and/or tools

Responsibilities

* Record and maintain scheduling information
* Maintain end customer records by updating account information
* Resolve product or service problems by clarifying the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution
* Contribute to team effort by accomplishing related results as measured by established site metrics
* Maximize routing capacity on a consistent basis
* Report scheduling issues timely
* Follow proper scheduling Standard Operating Procedures (SOPs)
* Perform additional duties as assigned by management
* Perform other duties as assigned

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.