Salesforce

ISV Technology Strategy Specialist - Financial Services

Posted on: 16 Feb 2021

New York City, New York

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Alliances & Channels

Job Details

Mission Statement: Strategic technology partners are a cornerstone of our industry strategy, and provide leading edge products and services to solve the market's most challenging business problems. The ISV Technology Strategy Specialist provides an expert point of view around the use of the full range of Salesforce technology in a compliant fashion to support these products and services, and acts as a trusted advisor to our partners as they transform the Financial Services industry to better meet the needs of customers. The ISV Technology Strategy Specialist coordinates the activity of other technical resources (ISV Technical Evangelists, Post-sales Technical Architects, Sales Engineers, etc), providing continuity and trusted advice in both pre and post-sale engagement to accelerate deal cycles and ISV solution build out.

Responsibilities:

* Leverage industry and technical expertise to credibly advise partners in making strategic architectural and platform decisions

* Evangelize salesforce solutions as a way to reimagine legacy applications in creating game changing new apps, including coordinating with Solution Engineers (SE) and Technical Evangelists (TE) to build art of the possible Proof of Concepts, demos, assets.

* Act in partnership with the account, technical, industry, and product overlay teams to solve our customers' and partners' unique and compelling business challenges and advise them in addressing the technical roadblocks.

* Be a driver for Technical Excellence across the partner lifecycle, advise on architecture and technology choices, and provide practical approaches to ensure customers and partners can use salesforce solutions to meet market and regulatory needs.

* Embed themselves in the partners technology roadmap and products to understand where there is opportunity for us. Coordinate with all supporting resources who touch these accounts (SE, TE, Product, Industries) as the technical lead and offer light training on need-basis on partners technology and direction.

* Provide product overview of Salesforce Platform and Salesforce technologies to partners. Coordinate internal and external meetings, communicate updates while expanding the reach of the ISV Sales team.

Preferred Qualifications and Skills:

* 6+ years experience in developing technology solutions.

* 3+ years hands-on experience as a Salesforce Technical architect/lead/admin delivering internal IT projects or external client projects in positions of increasing responsibility.

* Experience overseeing development and/or project team members. You are not expected to write code in this role but prior hands-on experience and a strong familiarity with Salesforce configuration and coding best practices are required.

* 3+ years experience in Financial Services industry, understanding of 2 or more subdomains (Banking, Wealth Management, Lending, and Insurance firms), and Financial Services use cases. Experience implementing Financial Services Cloud strongly preferred.

* Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to the client's needs.

* Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.

* Ability to work independently and be a self-starter. An ideal candidate would be a go-getter, who does not shy away from rolling up the sleeves to get the job done.

* Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.

* Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences.

* Travel to partner or client site (average of 25%), but may be higher or lower based on needs.

* Highly beneficial to have experience building/managing Salesforce Center of Excellence.

* Experience working as Technical Evangelist, for/with Product Development Outsourcers (PDOs) or building Appexchange Apps is a plus.

* Highly beneficial to have Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and onboarding process in the first 6 months:

* SFDC Certified Administrator

* Sales Cloud Consultant

* Service Cloud Consultant

* SFDC Certified Advanced Administrator

* Platform App Builder

Leadership Qualities:

* PASSION: Passionate about Customer and Partner Success

* BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on

* COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence

* STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message

* TEAM PLAYER: Proficient at collaboration and working with members of a team

* URGENCY: Ability to move fast and drive business value and results

* OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart

* TRUST: Trusts the company's core values; shows integrity, transparency, and reliability

* ADAPTABLE: Excels in high levels of uncertainty and change

* COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Community's knowledge and resource base

* EQUALITY: Promotes equality across Education, Pay, Diversity, Inclusion, and Environment

For Colorado-based roles: Minimum annual salary of $142,200. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

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San Francisco, CA

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