Real Estate Coordinator - Remote
Posted on: 16 Feb 2021
Danbury, CT
Job Description
Job Description
Real Estate Coordinator Remote
What youll do:
You help people achieve the American Dream home ownership. As a real estate coordinator, you work the phone, fielding calls from prospective buyers and sellers, and connecting them with local real estate agents who are eager to assist. The job doesnt end there. You create relationships with your clients, supporting and contacting them throughout their homebuying journey. As their primary resource in our rewards program, you help find solutions and make the process go smoothly from the initial call until closing. With your assistance, homebuying happens.
Who you are:
* Personable, engaging clients with an always-on attitude that resonates over the phone, enabling you to establish yourself as their go-to person when they need help.
* Inquisitive, probing to discover client needs, uncover issues and provide solutions.
* Self-starter, motivated by a strong work ethic; comfortable working in a structured environment.
* Well organized, managing your time while handling approximately 40 outbound and 10 inbound calls a day; administering a caseload of 400+ clients.
* Flexible: Willing to work odd hours, or nights and weekends as necessary.
Your responsibilities:
* Customer service: Taking your previous service industry experience to a new level, providing white-glove service to buyers, sellers and agents.
* Advocacy: Supporting customers throughout the transaction, recognizing and accepting their issues as your issues and helping find solutions.
* Education: Helping new customers understand rewards programs, eligibility and their benefits.
* Sales: Providing cross-selling of mortgage and other related services as needed.
* Commitment: Maintaining relationships with clients throughout the process, proactively following up at important points of their transaction.
* Goals: Working independently without direct supervision in a fast-paced industry to meet established goals. Youre as diligent and effective at home as in an office.
Qualifications:
* Experience: Service industry background, such as call center, retail, or financial services.
* Communications: Excellent written, verbal, phone and email skills.
* Computer skills: Technical competency, ability to navigate multiple systems; high-speed, hard-wired internet connection at home.
* Education: High school diploma; college degree preferred.
* Bilingual speaker: Fluency in English and Spanish highly desired.
* Business background: 2-3 years experience preferred.
* Real estate knowledge: Basic understanding of real estate transactions sales, purchases, mortgages.
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Realogy Holdings Corp.
Madison, New Jersey
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work® for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.
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IndustryReal Estate Services
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No. of Employees11,800+
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Website
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Jobs Posted585
