User Research 2021 Internship
Posted on: 16 Feb 2021
Chicago, IL
Job Description
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.
Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether its helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department Overview
The Chief Technology Office is the innovation engine for Motorola Solutions. We are user-focused and outcome-driven, identifying problems and creating solutions based on research and engagement with our customers.
The CTOs cross-functional Innovation Design team consists of Industrial Design, UI/UX, Design Research, and Human Factors practitioners who design for diverse and challenging markets. Each of these core capabilities contributes within a user-centered design process to leverage our advanced wireless communications, cloud & mobile applications, video, analytics, and artificial intelligence (AI) technologies to envision a new generation of life-changing and life-saving products, applications and services.
Job Description
Do you have a passion for really understanding why our users work as they do and how they get their jobs done? Do you want to uncover ways to make them safer and more effective in what can be challenging work environments? If so, youve come to the right place.
Work Description
This User Research internship offers you the opportunity to work with a small, highly collaborative team leveraging user research tools and techniques to envision and evaluate innovative design solutions. You should already have a basic foundation in qualitative and quantitative research methods and should be comfortable interviewing and observing users across a range of roles and environmental conditions. You will participate in a community of researchers and designers tasked with overcoming complicated user challenges, transforming them into meaningful and critical experiences.
Scope of responsibilities:
* Contribute to a variety of exploratory and evaluative user research projects that help define and support products, applications and services.
* Communicate research insights to team members in an effective and measurable fashion.
Basic Requirements
* Currently pursuing a graduate degree in Human Computer Interaction, Experience Design, Experimental Psychology, Cognitive Science, Human Factors or related discipline, with a graduation date on or after December 2021.
* Prior coursework in user research methods, interaction design or experience design.
Travel Requirements
None
Relocation Provided
None
Position Type
Intern
Referral Payment Plan
Yes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
Motorola Solutions, Inc.
Chicago, IL
Since 1928, Motorola has been committed to innovation in communications and electronics. Our company has achieved many milestones in its 85-plus year history. We pioneered mobile communications in the 1930s with car radios and public safety networks. We made the equipment that carried the first words from the moon in 1969. In 1983 we led the communications revolution with the first commercial handheld cellular phone and system. Today, as a global industry leader, excellence in innovation continues to shape our future.
Motorola Solutions connects people through technology. Public safety and commercial customers around the world turn to Motorola Solutions innovations when they want highly connected teams that have the information they need throughout their workdays and in the moments that matter most to them.
Our customers rely on us for the expertise, services and solutions we provide, trusting our years of invention and innovation experience. By partnering with customers and observing how our products can help in their specific industries, we are able to enhance our customers’ experience every day.
Motorola Solutions serves more than 100,000 public safety and commercial customers in more than 100 countries. Our wide-ranging product portfolio has the tools you need to get the job done in any business. As an industry leader, we design and develop devices including radios and the infrastructure that supports them.
Our mission-critical design philosophy led to our new High Velocity Human Factors investigation, an area of cognitive research that helps us develop products for first responders by working with them in crisis situations to study their communication needs. We take what we learn in the field and bring it back to the lab to create products that will function under extreme conditions and networks that will reliably support those products.
Working with our global channel partner community, Motorola Solutions reaches an extensive customer base, from small businesses to Fortune 500 companies. Our focus is on developing integrated end-to-end solutions that deliver a clear return on investment, and our products empower individuals through seamless connectivity.
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IndustryTelecommunications
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No. of Employees17,000
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Website
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Jobs Posted560
