Albertsons

Senior User Experience Architect

Posted on: 15 Feb 2021

Pleasanton, CA

Job Description

Job Description

Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.

The User Experience Department has an opening for an Architect. This position is located in Pleasanton, California.

Position Purpose

The Architect, works with UX management and the business at large to design/define a visuals interfaces that enables the customers of our 18 banner brands under the Albertson's Companies to seamlessly and easily shop across channels and help our brands deliver the best customer service from product discovery through delivery. The position is a key individual contributor for the department, playing a key role in developing branded visuals in a design system for customer-facing features and functionalities for the universe of Albertson's Digital properties that present the highest customer and by extension business value to the company.

As an Architect, we need your expertise to make visual impact within the products that define the Albertson's Digital retail universe. Specifically, your assignment is to apply your deep knowledge of visual experience design to deeply engage and support our customers. You will collaborate with a cross-functional of product partners: UX Principal architects, marketing/merchandising, product, and technology to capture the team's collective creativity and to deliver experiences that bring delight to our customers, instore, at home, wherever they are. Ultimately, your passion for a design thinking mindset will make you a trusted problem solver in this cross-functional environment, owning and crafting effective designs from top to bottom to create delightful and effective eCommerce and Loyalty experiences across multiple platforms.

The ideal candidate is an advanced and strategic interface designer, passionate for building retail experiences up and down the customer's hierarchy of needs, who will jump in and make an immediate impact.

Strong candidates should possess a proven track record of delivery, working and influencing in a cross-functional context, and using data to drive decision-making. The Architect will draw on his/her experience to build relationships and maximize the quality of his/her individual output.

The ideal candidate will have a customer first mentality as well as grounding in design thinking as a way to change our business.

This position reports to the Director of User Experience

Key Responsibilities include, but are not limited to:

* Think thrrough and communicate concepts visually using techniques like journey mapping, storyboards and sketching, and light prototyping to communicate visual/interaction design concepts
* Make design decisions based on good judgment, experience, research and data
* Develop and produce design patterns, branded visual elements, and assets that translate into multiple channels and across our portfolio of brands
* Work daily on repeatable designs that grow our atomic design system
* Concept and prototype from new features to completely new products
* Experiment, play, learn, and sell new concepts
* Be a steward of design thinking an creative problem solving
* Have impact at scale through new product development and incremental improvements that effect our customers everyday online and instore

Qualifications:

* Education/Experience:
* 7+ years relevant professional experience required, BS/BA degree required, Graduate studies preferred
* Communication Skills:
* Must be able to clearly communicate, sell, persuade at all levels of management, up, down and across organization
* Design Specific Skills:
* 7+ years experience in one or more of the following areas: user experience, information architecture, or creative design
* Internet and retail experience strongly preferred
* A strong product design portfolio that demonstrates how you design to solve customer needs.
* Excellent grasp of the design thinking and prototyping process, including product/interaction/visual, with the know-how to move from pencil on paper to layout to pixel-perfect handoff using tools such as Sketch, Invision, and Zeplin.
* Strong visual skill (attention to detail, stay on brand, build new patterns).
* Class leading skills in design principals and industry trends.
* Advanced skills in communication and presentation skills with ability to sell your work; you are articulate and can advocate design rationale.
* Give and receive critical feedback, but with respect with a constructive mindset
* Partnership with cross functional teams in launching new products and improvements to existing features.
* Reasoning Ability:
* The most successful candidates will be not only self starting, but opportunity identifying and able to put a plan together to achieve success in collaboration but minimal supervision from UX leadership
* Decision Making:
* Is this individual the final authority on what the visual/interface designer sees as important in terms of vision delivery at a product/feature level. This role will participate in the clear and consistent delivery of a unified experience cross channel/device

About us

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons Culture Principles

* Compassion: We always treat each other with kindness and respect
* Team: We always support and recognize each other
* Inclusive: We always value everyone's perspective
* Learning: We always strive to grow and develop ourselves and others
* Competitive: We always act with integrity to win over the customer
* Ownership: We always take actions to drive our success

Physical Environment:

* Work may be performed in a temperature-controlled environment.
* Must sit, stand, or walk for extended periods of time.
* May spend long periods of time at desk or computer terminal.
* Will use keyboards, telephone, and other office equipment during the course of normal workday.
* Stooping, bending, twisting, and reaching may be required in completion of job duties.
* Work day is fast paced; some evening and weekend work may be required.

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion, and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status, or any other legally protected status.

We support a drug-free workplace -- some positions require applicants offered a position to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER

Albertsons

Boise, ID

In 1939, Joe Albertson, a former Safeway district manager, took $5,000 he saved and $7,500 he borrowed from his wife’s Aunt Bertie, and partnered with L.S. Skaggs to open his first Albertsons store on 16th and State Streets in Boise, Idaho. Joe knew the keys of running a really great store, and it was all about working hard for the customers: give them the products they want, at a fair price, with lots of tender, loving care. Joe was innovative, too. He had one of the first in-store magazine racks in the country along with a scratch bakery and fresh ice cream made in-store. He worked hard, seven days a week, on his vision to build his company, and through his inspiring work ethic and tireless
determination to run the best store, the first store thrived. Just two years later, he had opened two other stores in neighboring communities and grew the fledgling company’s sales to over $1 million by the end of 1941.

Today, Albertsons operates as a banner of Albertsons Companies, one of the largest food and drug retailers in the United States. With both a strong local presence and national scale, the company operates stores across 35 states and the District of Columbia under 20 well-known banners. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2017 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people inthe areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.

Similar Jobs