Job Description

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work. (sm)

The Data Analyst I is responsible for managing a queue that receives a variety of tasks around virtual data models, Data Access Requests and the Data Services Review process, all of which are instrumental in Wellmed's Data Access strategy for both internal and external consumers and contributors. This position will conduct analysis, perform configuration tasks within the virtual tool, provide guidance and training to users and process Access Management tasks.

Primary Responsibilities:

* Manage a task queue, triaging tasks and routing them to an appropriate assignment group or resource.
* Conduct analysis and maintain documentation on existing Access Request Process and make improvement recommendations.
* Process Access requests tasks
* Assist in testing processes and activities.
* Assist business users in creating Access Request groups and access to data
* Develop and maintain a solid understanding of virtual data models
* Conduct analysis, troubleshoot and make improvement recommendations to existing virtual models
* Perform configuration tasks within the virtual model tool
* Work with users to resolve a variety of issues as received in the queue.
* Work directly with Data Engineers and BSA teammates to resolve issues
* Make recommendations to improve the products and processes or highlight a recurring issue.
* Support system administration team by obtaining permissions for application accounts.
* Handle ad hoc questions/issues.
* Provide subject matter expertise and operational support to internal business partners.
* Perform all other related duties as assigned.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Bachelor's degree in computer science or related field required (4+ years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor's degree)
* 2+ years of experience performing technical analysis
* Functional understanding of the Software Development Lifecycle (SDLC).
* Proficient in Word, Excel, PowerPoint and Visio.
* Ability to work effectively with both technical and non-technical resources.
* You will be asked to perform this role in an office setting, however, may be required to work from home temporarily due to space limitations.
* Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.

Preferred Qualifications:

* Functional understanding of SQL Server (Version 2012 or higher), Visual Studio (Version 2012 or higher).
* Understanding of Data Virtualization, Active Directory
* Familiarity with ServiceNow

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 380,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Data Analyst I, San Antonio, Texas, TX