Job Description

Job Description
Parts Sales Associate
Marietta, GA

We Dont Just Build The World, We Build Innovative Technology Too.

This is the career youve been waiting for your whole life. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black & Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are
Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Who You Are
Youre a curious problem solver who has the ability to bring big ideas to life. Youre creative and scrappy but can navigate a large organization with ease. Youre agile and adaptable but work with precision to ensure we deliver top-notch customer experiences, always. You also have:
Bachelors degree required or equivalent experience
1+ yr. inside/outside sales or parts sales experience preferred, but not required
Customer first mindset
Exceptional written and verbal communication skills
Demonstrate strong relationship building skills
Ability to work in a team setting, sharing responsibilities and goals
Ability to maintain a positive attitude in stressful situations
Demonstrate capability of using persuasive selling skills
Ability to learn procedures and concepts quickly
Ability to work in a fast-paced environment
Extremely organized and professional at all times
Demonstrate initiative and always follows-through with both reactive and proactive actions
Self-motivated individual with the desire to succeed and motivate others
Excellent computer skillsMicrosoft Office Suite; including Outlook, Excel, Word & PowerPoint
Experience with contact management software i.e. SalesForce.com, is a plus

What Youll Do
Direct customer interaction that involves securing orders from customers, quoting, and consistent communication in order to maintain a high level of customer service
Manage full parts process from start to finish, which includes quoting, order processing, parts picking, and customer experience management
Provide accurate and on time delivery of orders to customers
Provide excellent account management and customer service, including but not limited to assisting in problem solving, escalated issues, etc.
Maintain customer contacts and interaction through SalesForce
Manage orders through SalesForce and SAP with flawless execution
Remain knowledgeable and up to date on all products/parts to provide best solution to the customer
Proactively call customers for courtesy calls, upsells, and out of warranty management Occasional travel up to 10

Benefits & Perks
Youll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, 401k, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What Youll Also Get

* Career Opportunity: Career paths arent linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
* Learning & Development: Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
* Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here, too.
* Purpose-Driven Company: Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

Stanley Black & Decker is one of the world's largest, fastest growing and most dynamic companies. SBD, a Fortune 200 company is a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, with unique growth platforms and a track record of sustained profitable growth.
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All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veterans status or any other protected characteristic.