InStore Teller 2 or 3 PT (24 hours) McGinnis Crossing
Posted on: 13 Feb 2021
Suwanee, GA
Job Description
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The In-Store environment provides an opportunity for daily, face-to-face interaction with thousands of prospects and potential clients. In-Store is a full service, fast paced, unique channel of Branch Banking that offers the ability to interact with clients, and prospects both inside and outside the branch.
In-Store teammates will be required to provide industry leading service while assisting with and supporting all aspects of sales, service and transaction activities in the branch. Individual sales goals will be assigned based on branch opportunities and needs.
Tellers will be required to:
Provide industry leading service
Complete transactions according to established guidelines (complexity of transactions performed varies by Teller level)
Identify referral opportunities and makes appropriate referrals
Participate, support and develop effective relationships with all branch partners including branch teammates, Regional Operation Manager, Financial Advisors, etc.
Ensure compliance with internal controls, operational procedures and risk management policies.
Pursue on-going education of Truist products, services, and other lines of business.
Ensure that all business transactions and practices in the individual's span of control comply with all regulations and the Truist Code of Conduct
Demonstrates mastery of basic teller transaction and balancing duties.
Consistently follows defined procedures for bank operations and client service, including consistent practice of behaviors that contribute to an Industry Leading Client Experience.
Possesses a broader knowledge of banking policies and procedures.
Develops expertise in all types of branch transactions including, but not limited to foreign exchange, night deposits, ATM balancing and more in-depth system knowledge. Individuals in this position are trained and rewarded for identifying client needs and making appropriate referrals.
Basic Requirements:
High school diploma or equivalent
Six months experience as a Teller at Truist Bank, or one year experience at a comparable financial institution, or one and a half years retail service and sales experience
Basic math and numeric sequencing aptitude
Willing and able to follow instructions and work under established guidelines
Preferred Requirements:
One year of experience as a Teller and/or completion of Core and Intermediate Truist Curriculum Training as well as any corresponding Teller coursework
Demonstrated ability to uncover referral opportunities
Knowledge of advanced or complex branch transactions
SunTrust Banks
Atlanta, GA
SunTrust Banks, Inc. operates as the holding company for SunTrust Bank that provides various financial services for consumers, businesses, corporations, institutions, and not-for-profit entities in the United States. It operates in two segments, Consumer and Wholesale. The Consumer segment provides deposits and payments; home equity and personal credit lines; auto, student, and other lending products; credit cards; discount/online and full-service brokerage products; professional investment advisory products and services; and trust services, as well as family office solutions. This segment also offers residential mortgage products in the secondary market.
The Wholesale segment provides capital markets solutions, including advisory, capital raising, and financial risk management; asset-based financing solutions, such as securitizations, asset-based lending, equipment financing, and structured real estate arrangements; cash management services and auto dealer financing solutions; investment banking solutions; and credit and deposit, fee-based product offering, multi-family agency lending, advisory, commercial mortgage brokerage, and tailored financing and equity investment solutions. This segment also offers treasury and payment solutions, such as operating various electronic and paper payment types, which comprise card, wire transfer, automated clearing house, check, and cash; and provides services clients to manage their accounts online.
The company offers its products and services through a network of traditional and in-store branches, automated teller machines, Internet, mobile, and telephone banking channels. As of December 31, 2018, it operated 1,218 full-service banking offices located in Florida, Georgia, Virginia, North Carolina, Tennessee, Maryland, South Carolina, and the District of Columbia. SunTrust Banks, Inc. was founded in 1891 and is headquartered in Atlanta, Georgia.
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IndustryBanking/Financial Services
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No. of Employees22,899
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Website
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Jobs Posted2598
