Salesfloor Supervisor, Softlines (Kmart 7777 - New York, NY)
Posted on: 13 Feb 2021
New York City, New York
Job Description
Job Description Req/Job ID: 1002367BR
Employing Entity: Transform KM LLC
Employment Category: Regular, Full-time
Job Function: Sales Support
Store ID: 07777: NEW YORK, NY
To serve, delight and engage our members while they shop their way. Supervises salesfloor associates, specifically in the softlines areas. Ensures store team delivers a WOW customer experience. Oversees the store recovery process in assigned area. Job Requirements JOB DUTIES/RESPONSIBILITIES:
Makes eye contact, smiles and greets all Members that come within 10 feet. Demonstrates Take the Member to the merchandise policy showing pride in our brand
Assist in handling and solving member needs, issues or complaints
Provides direction, guidance and training to all associates in selling skills, customer service standards, product knowledge and front end operations to maximize sales, service and profitability
Executes all softlines related communications on a daily basis
Maintains a clean, safe working and shopping environment
Owns recovery process of the softlines area and inspects salesfloor for proper maintenance daily
Responsible for opening and closing the store
Understands apparel standards in regards to rack and wall merchandising, colors, styles and signing
Ability to quickly troubleshoot all system issues with real time resolutions following all current operating polices
Is a student of the game in Integrated Retail with regards to systems, technology and digital devices, and can train others on the use of these tools
Performs other duties as assigned
REQUIRED SKILLS:
Strong reading, writing, verbal, and arithmetic skills
Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs
Ability to understand and follow verbal and written instructions
Repetitive bending, lifting, stretching and reaching
Show Pride
Ability to be cross trained
PREFERRED SKILLS:
Proficient in store systems and Integrated Retail
JOB REQUIREMENTS:
High school diploma or equivalent
1-2 years of related experience
18 years of age or older
Stores
7777
Sears Holdings
Hoffman Estates, IL
Sears Holdings Corporation operates as an integrated retailer in the United States. It operates in two segments, Kmart and Sears Domestic. The Kmart segment operates retail stores that offer a range of products, including consumer electronics, seasonal merchandise, outdoor living, toys, lawn and garden equipment, food and consumables, and apparel; and in-store pharmacies. It provides merchandise under the Jaclyn Smith, Joe Boxer, Route 66, Cannon, Adam Levine, Levi's, Lands' End, and Craftsman labels; Sears brand products, such as Kenmore and DieHard; and Kenmore-branded products. As of February 3, 2018, this segment operated approximately 432 Kmart stores. The Sears Domestic segment operates stores that provide appliances, consumer electronics/connected solutions, tools, sporting goods, outdoor living, lawn and garden equipment, apparel, footwear, jewelry, and accessories, as well as automotive services and products, such as tires, batteries, and home fashion products.
It also offers parts and services to builders, developers, designers, and commercial and residential customers; parts and repair services for appliances, lawn and garden equipment, consumer electronics, floor care products, and heating and cooling systems; home improvement services, such as siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair; and protection agreements and product installation services. This segment provides merchandise under the Kenmore, DieHard, WallyHome, Bongo, Covington, Simply Styled, Everlast, Metaphor, Roebuck & Co., Outdoor Life, and Structure brands, as well as under the Craftsman, Roadhandler, and Levi's, brands.
This segment operated 547 full-line stores and 23 specialty stores. Sears Holdings Corporation was founded in 1899 and is based in Hoffman Estates, Illinois. On October 15, 2018, Sears Holdings Corporation along with its affiliates, filed a voluntary petition for reorganization under Chapter 11 in the U.S. Bankruptcy Court for the Southern District of New York.
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IndustrySales/Retail
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No. of Employees89, 000
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Website
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Jobs Posted4019
