Job Description

Position Summary...

What you'll do...

* Leads team of 5-10 Technical Engineers focusing on Walmarts Enterprise grade wireless devices.
* Understands business value, business impact, and timeline of each team tasks, and assist with the prioritization and estimated level of effort (sizing) of teams tasks.
* Ensures that Team Strategy remains aligned with Divisional Strategy.
* Ensures that identified Security Vulnerabilities are addressed in a timely manner.
* Influences technology roadmaps which are incorporated into system platforms by working with subject matter experts; collaborating with technical experts and Architects; coordinating the evaluation of Customer and supplier solutions; reviewing and presenting recommendations relative to Customer and supplier solutions and services; and researching and presenting information about new technologies.
* Coordinates system changes with Customers and other system areas by ensuring testing and validation; overseeing upgrades and release schedules for products; evaluating the environment; representing the area on divisional councils; and reviewing changes before and after production installations.
* Ensures Customer service levels by aligning Customer needs with supplier and infrastructure team capabilities; driving issue resolution to root cause; driving Customers and suppliers to resolve issues related to products in accordance with service level agreements; ensuring issues are documented; leading escalation procedures; and managing Customer expectations.
* Leads team tasks by making assignments to team members; reporting updates on projects; tracking and reporting time spent on projects; substituting for Sr. Manager in Sr. Manager's absence; assisting in the resolution of team conflicts; developing written and oral presentations for diverse audiences (for example, upper management, customers, suppliers, technical staff); participating in budgeting for the team (for example, acquire supplier maintenance quotes, resource projections, create capital expenditure request (CER)); holding team members accountable for compliance with standards; and recognizing team accomplishments.
* Oversees the development of system solutions, within the guidelines identified in the Information Systems Development Life Cycle (ISDLC), that have high availability and scalability consistent with Customer needs by setting technical direction; collaborating with technical experts and architects; ensuring requirements are met to support implementations; ensuring development of system documentation; and leading solution reviews.
* Mentors and develops Associates by assigning specific work to develop particular knowledge areas; helping Associates with technical competencies; teaching technologies through informal and formal mentorship both inside and outside the team.
* Consistently provides feedback to direct reports through regular one on ones sessions, midyear, and annual reviews.
* Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
* Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
* Oversees and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.

* Preferred Experience/Qualifications

* Previous experience working with wireless 802.11 technology.
* Strong background in technology.
* Familiar with creating and exhibiting presentations for various levels of management.
* Experience in creating/performing annual performance reviews.



Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor of Science and 4 years' systems engineering experience OR Master of Science and 3 years' systems engineering experience OR PhD OR 6 years' of experience.



Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.