Job Description

The Azure UX team is looking for a quantitative UX researcher to help shape the user experience for Azure - the world's computer. You will join a fast-paced, growing, and passionate team. Your research will help our multi-disciplinary team deliver customer-centric, elegant solutions for complex scenarios with high business impact. We believe in inclusive and accessible user experience and think that work should be challenging and fun. You will also be able to learn and grow and have access to a vibrant global community of designers and researchers.

Our team is part of a larger design studio at Microsoft called the C+AI Design Studios which is reshaping the digital experiences for modern cloud-based applications and services. Our team's mission is to improve, iterate and innovate on Azure's user experiences in order to further empower our developer and enterprise customers to achieve more.

* Understand and translate business and product goals into quantitative UX goals and metrics.
* Collaborate with designers, program managers, engineers, and cross-functional stakeholders to create high-impact research plans.
* Conduct research throughout the product development cycle as needed, using a mix of qualitative and quantitative methods.
* Leverage research insights to advocate for customers throughout the product cycle and influence product direction.
* Present and communicate your research findings in clear and compelling ways to influence design and product direction.
* A minimum of a bachelor's degree in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or related field.
* 3+ years conducting experimental research on software products and driving tangible outcomes with product teams. Enterprise experience a plus.
* Knowledge of qualitative, quantitative and user-centered research methods (e.g., interviewing, ethnography, surveys, co-design, concept-testing, etc.)
* Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
* Excellent working knowledge of statistics and the principles of experiment design.
* Experience working with large-scale data in multi-method studies
* Track record of collaborating across multiple disciplines (design, engineering) to drive change into products.
* Proven ability to work within tight timelines and with excellent project management skills.
* Demonstrated ability to effectively communicate rich customer data and articulate the implications of research findings in clear and compelling ways.
* Strong oral and written communication skills; experience presenting to executive-level audiences.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.