Job Description

Wyndham Hotels & Resorts is now seeking a SR Manager, Revenue Management Systems & Projects to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Job Summary

The Senior Manager of Revenue Management Systems & Projects is responsible for the business side development of requirements, training, support, and deployment of revenue management systems, with the goal of enhancing RevPAR and market share performance for Wyndham Hotels & Resorts. This position will partner directly with Revenue Management leaders, hotel user groups, IT business consultants, and project management to ensure the integration of business requirements and implementation of any systems or solutions with minimal business disruption. The key to a successful WHR integration will be continuous partnering with Hotel Technology Client Support and Franchise Operations departments to develop a learning library of commonly asked revenue management conceptual questions surfaced by our franchisees.

The position will report directly to the Senior Director, Revenue Management Operations & Systems
Responsibilities

* Product Management Support product deployment from the business side including resource planning, deployment, activation and ongoing support.
* Post rollout, BAU is active management of the system as a business SME, support, training, and execution of WHR strategies through the system.
* Vendor Relationships Supporting relationships, SLAs, and enhancements during versioning, development, enhancement road map and BAU.
* Execute training and support for all hotels on Revenue Management Services. This includes the deployment of systems, creattion and the delivery of training, providing ongoing strategic support, creation and maintenance documentation of standards for RM Systems.
* Coordinate revenue management department resources needed for all revenue management projects.
* Keep abreast of changing and evolving business solutions in Revenue Management that would improve efficiency, maximize revenue or profit, and capitalize on synergies.

Scope

This post holder will directly impact the revenue performance of WHR brands and properties. These results will be visible as top-line revenue growth and growth in Market Share. This will contribute to the overall performance of the portfolio and therefore the portfolios contribution to the system in terms of EBIDTA derived from royalties, other fees, and marketing funds.

Abilities/Key Competencies/Skills

Ability to work effectively in a fast-paced complex environment.
Ability to work simultaneously on a number of initiatives and priorities often under pressure.
Results orientated and dependable.
Ability to work without specific instructions in an ambitious environment; problem solve.
Ability to make business decisions with integrity and honesty.
Ability to work well both independently and as part of a team to achieve goals and targets.
Excellent interpersonal and communication skills (both written and verbal) to work with people at all levels and from all backgrounds and parts of the world.
Ability to effectively prioritize tasks and work on multiple projects or work streams simultaneously.
Self-starter, exhibiting initiative, confidence, professionalism and good judgment.
Flexibility during times of change and open to multiple points of view and possible solutions.
Liaise with project stakeholders on an ongoing basis to ensure successful implementation of solution.
Ability to capture and articulate business needs with diverse stakeholder with varying perspectives.
Identify and resolve issues and conflicts that may arise in a project cycle.
Identify and communicate to leader project risks, assumptions, dependencies, and critical paths.
Education & Experience

Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, Finance, IT or a relevant field of work, or an equivalent combination of education and work-related experience.
4+ years of progressive work-related experience in hotel revenue management, hotel operations, revenue management systems, consulting, or analytics.
Expert knowledge of distribution channel management, Hotel PMS / CRS and revenue management systems, including knowledge and experience in hotel pricing concepts, yield management optimization, and selling strategies.
Analytical Ability to review numbers and draw quick conclusions about past and future trends from data.
Ability to communicate business needs to the Business Intelligence Group.
Revenue Management Thorough understanding of revenue management or yield management concepts and processes. While hospitality experience is ideal, translatable skills from another industry practicing revenue management with the understanding of segmentation, optimum business mix is acceptable

Organizational Relationships

The incumbent will be based in Parsippany, NJ, and will currently report directly to the Senior Director, Revenue Management Operations & Systems
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time