Service Team Manager
Posted on: 8 Feb 2021
Tempe, AZ
Job Description
What you will do
Security Service Team Manager will be responsible for the coordination and assignment of personnel and materials necessary for prompt, complete inspection and repair of security, fire, card access and CCTV systems within an assigned territory. Develops and builds on current capabilities to prepare team members for successful job performance. May manage a small District's service operations.
How you will do it
Plan, schedule, supervise, and control service jobs.
Read and interpret P & L's, General Ledger, Job Profitability and Open Job Detail reports.
Maintain outright sales and advanced service charge recovery margins.
Evaluate system performance for cost savings and product improvement.
Research and maintain technical knowledge to inform associates and customers of current standards and new developments.
What we look for
Required:
Associate Degree of equivalent working experience
Three (3) years experience, conducting repairs, inspections, service assessments of comparable equipment
Three (3) plus years of leadership/supervisory experience
Ability to work well in a cross functional matrix organization, dealing with conflict resolution issues
Customer centric is a vital skill this individual must have
Excellent communication skills, follow up, and attention to detail.
Budgeting, forecasting, experience
Preferred:
BA or Associate Degree
Five (5) years experience, conducting repairs, inspections, service assessment in the Security or Fire Safety industry.
Five (5) years of leadership/supervisory experience
Financially savvy, with P&L experience
Who we are
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.
Johnson Controls
Milwaukee, WI
Johnson Controls International plc operates as a diversified technology and multi industrial company worldwide. The company operates through Building Technologies & Solutions and Power Solutions segments. The company designs, sells, installs, and services heating, ventilating, and air conditioning systems, controls systems, integrated electronic security systems, and integrated fire detection and suppression systems for commercial, industrial, retail, small business, institutional, and governmental customers; and energy efficiency solutions and technical services, including inspection, scheduled maintenance, and repair and replacement of mechanical and control systems, to non-residential building and industrial applications.
It also offers lead-acid automotive batteries for passenger cars, light trucks, and utility vehicles, as well as advanced battery technologies to power start-stop, hybrid, and electric vehicles. The company was formerly known as Johnson Controls, Inc. and changed its name to Johnson Controls International plc in September 2016. Johnson Controls International plc was founded in 1885 and is headquartered in Cork, Ireland.
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IndustryManufacturing
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No. of Employees122,000
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Website
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Jobs Posted2165
