LendingClub

Product Manager

Posted on: 7 Feb 2021

San Francisco, CA

Job Description

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC, and the only full-spectrum fintech marketplace bank. Members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving. Since 2007, more than 3 million members have joined the Club to help reach their financial goals. Were leading the governance of a new industry by developing ethical, responsible ways to bring greater value and better opportunities to our members. Everyone deserves a better financial future and our team is committed to making that a reality. Come join us!


About the Role

The Personal Loans Product team owns the end-to-end onboarding and originations experience, from the start of a loan application through decisioning and issuance. We strive to provide the best experience possible for our members through a combination of user-centered design, innovative uses of data, and robust automation. In addition, we own the critical internal tools used by our Operations team as they meet the needs of our members.



What You'll Do

* Work closely with and learn from a committed, talented group of product managers, designers, engineers, researchers, risk/data analysts, and others to achieve the goals you set for yourself and your team.

* Lead product strategy for a part of LendingClubs core business, driving customer experience, growth, and operational efficiency while balancing various types of risk.

* Deeply understand the metrics and that you, our team, and the company are responsible for.

* Talk with our members and learn about them. Know the market and our competitors. Use that information to come up with ways to improve the member experience.

* Be the product owner for an Agile scrum team, using a data-informed approach to build and prioritize your roadmap.

* Act with a sense of urgency and intellectual curiosity, going beyond the boundaries of your job definition.

* Find ways to raise the bar for your product and your team, insisting on the highest standards of quality for the products you own and deliver.

* Respectfully challenge those with whom you disagree, knowing that data and ideas are more important than titles and seniority.



About You

* A minimum 3 years of software product management experience

* Experience in FinTech or Internet marketplace businesses

* A history of shipping either elegant customer-facing products or robust and thoughtful internal tools

* An obsessive focus on the customer experience

* Strong quantitative and analytical skills with the ability to solve complex problems in a structured way

* Experiencing building and nurturing strategic partnerships

* Enough technical aptitude to earn the trust of engineers while being able to have informed discussions about technical tradeoffs

* Advanced organizational and planning skills with the ability to manage and optimize a portfolio of small, medium, and large products without compromising results

* An appreciation for working with diverse teams and personalities

* The confidence to take calculated risks with the humility to ask questions

* Co-workers who would gush about how much they love working with you

* A Bachelors degree or equivalent work experience.

LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.

LendingClub

San Francisco, CA

LendingClub is a US peer-to-peer lending company, headquartered in San Francisco, California. It was the first peer-to-peer lender to register its offerings as securities with the Securities and Exchange Commission (SEC), and to offer loan trading on a secondary market. LendingClub is the world's largest peer-to-peer lending platform. The company claims that $15.98 billion in loans had been originated through its platform up to December 31, 2015.

LendingClub enables borrowers to create unsecured personal loans between $1,000 and $40,000. The standard loan period is three years. Investors can search and browse the loan listings on LendingClub website and select loans that they want to invest in based on the information supplied about the borrower, amount of loan, loan grade, and loan purpose. Investors make money from interest. LendingClub makes money by charging borrowers an origination fee and investors a service fee.

LendingClub also makes traditional direct to consumer loans, including automobile refinance transactions, through WebBank, an FDIC-insured, state-chartered industrial bank that is headquartered in Salt Lake City Utah. The loans are not funded by investors but are assigned to other financial institutions.

The company raised $1 billion in what became the largest technology IPO of 2014 in the United States. Though viewed as a pioneer in the fintech industry and one of the largest such firms, LendingClub experienced problems in early 2016, with difficulties in attracting investors, a scandal over some of the firm's loans and concerns by the board over CEO Renaud Laplanche's disclosures leading to a large drop in its share price and Laplanche's resignation.