Job Description

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

A note to applicants: U.S. Bank is closely monitoring the spread of the novel coronavirus, COVID-19 and taking a unified approach on restrictions to minimize the impact on our employees and operations. As a result, U.S. Bank has temporarily placed a pause on in-person interviews and will offer our internal and external applicants video and/or phone alternatives. By taking this step, we are doing our part to help limit the spread of the virus. Our trainers and hiring teams are working together to practice social distancing within our service centers and training classes, and our recruiting team will be happy to share more with you about steps we are taking throughout our interview process.

Manages the collection activities for various areas within the organization as assigned; such as bank card, consumer loans, direct or indirect loan portfolios, loss recovery, commercial accounts, etc. Manages the review and collection of all past due accounts to achieve target delinquency goals with lowest possible loss ratios and minimal risks. Approves extensions, charge-offs, repossessions and liquidations. Manages filing of insurance claims to realize the recovery of money and minimize losses. Ensures compliance with applicable internal policies and procedures and regulatory requirements.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Two to three years of experience in collections and financial services industry
- Minimum one year of management/supervisory experience

Preferred Skills/Experience
- Basic knowledge of loan collection techniques, policies, procedures, and principles of credit lending
- Working understanding of collection laws and regulations
- Basic knowledge of consumer, residential, commercial and/or dealer originated installment lending as applicable
- Some knowledge of on-line collection systems
- Basic knowledge of general organizational operations and procedures

- Strong planning and organizational skills
- Good managerial skills
- Ability to resolve moderate problems with minimal guidance
- Excellent verbal and written communication skills

Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law
Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.