MGM Resorts

SPECIALTY RESTAURANT HOST - IZAKAYA

Posted on: 7 Feb 2021

Atlantic City, NJ

Job Description

Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount

Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property

Adhere to established company and departmental procedures, guidelines and policies at all times

Must have knowledge of Food and Wine and have the ability to suggest and promote items relating to the specific fine dining outlet

Knowledge of multiple cuisines and the ability to promote and suggest available dinning outlets

Maintain established company and departmental uniform, appearance, and hygiene standards at all times.

Maintain a clean and organized work station at all times

Side work duties must be completed as assigned and also completed in an efficient, accurate, and timely manner

Must be knowledgeable of The Borgata and all it has to offer

Answering phones according to established standards

Booking of reservations utilizing the company reservation system

Controlling the flow of the restaurant through awareness of business needs/volumes, station assignments, breaks, etc.

Assist with station assignments, rotation planning, and opening/closing/securing the room at shift change or according to established hours of operation, etc.

Report all situations to a manager or relief personnel in a timely manner

Ability to multi-task including but not limited to answering the phone, greeting guests, rearranging reservations, etc.

Awareness of all activities in the dining room

Knowledge of safety/guest liability procedures for guests and employees

Station assignments covering large areas with long walking distances

Use of radios with headsets and earpieces for communication may be utilized in designated outlets.

Proper radio and telephone etiquette is mandatory

Job Requirements

Must have a minimum of six months experience as a host/hostess in a high volume and/or fine dining environment

MGM Resorts

Las Vegas, NV

MGM Resorts International, through its subsidiaries, owns and operates integrated casino, hotel, and entertainment resorts in the United States and Macau. The company operates through three segments: Las Vegas Strip Resorts, Regional Operations, and MGM China. Its casino resorts offer gaming, hotel, convention, dining, entertainment, retail, and other resort amenities. The company’s casino operations include slots, table games, and race and sports book wagering. As of February 27, 2019, its portfolio consisted of 29 hotel and destination gaming offerings.

The company also owns and operates Shadow Creek golf course, Primm Valley Golf Club, and Fallen Oak golf course. Its customers include premium gaming customers; leisure and wholesale travel customers; business travelers; and group customers, including conventions, trade associations, and small meetings.

The company was formerly known as MGM MIRAGE and changed its name to MGM Resorts International in June 2010. MGM Resorts International was founded in 1986 and is based in Las Vegas, Nevada.