MGM Resorts

SPECIAL EVENTS COORDINATOR

Posted on: 7 Feb 2021

Atlantic City, NJ

Job Description

Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the property

Acts as a role model to all employees and always presents oneself as a credit to Borgata and encourages others to do the same

Understands and explains the rules and regulations of Borgata programs and promotions to customers and team members

Emphasizes the rewards and benefits of the Borgata Loyalty Card Program to promote customer awareness

Promotes positive public relations and creates an enjoyable atmosphere for all customers

Comply with all departmental and Company Policies including Borgatas business ethics guidelines.

Comply with all New Jersey regulatory requirements

Maintain confidentiality of all Borgata trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information

Directs and assists in the coordination of activities and/or functions pertaining to special events and promotions

Keeps the Marketing calendar updated with current Special Events, Nightlife, Entertainment, Promotions

Provides feedback and assists in the departmental budget

Monitors the dissemination of prizes, gifts and or tickets related to special events

Maintains secondary position time sheets and scheduling

Performs other related duties as assigned

Exposure to casino related environmental factors including but not limited to second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment

Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas

Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours

Must be able to lift up to 25 lbs

Job Requirements

High school diploma or equivalent GED preferred

Ability to communicate with customers and team members in a clear and concise manner

Good interpersonal skills with the ability to manage difficult situations and respond promptly to rapidly changing conditions in a fast paced environment

MGM Resorts

Las Vegas, NV

MGM Resorts International, through its subsidiaries, owns and operates integrated casino, hotel, and entertainment resorts in the United States and Macau. The company operates through three segments: Las Vegas Strip Resorts, Regional Operations, and MGM China. Its casino resorts offer gaming, hotel, convention, dining, entertainment, retail, and other resort amenities. The company’s casino operations include slots, table games, and race and sports book wagering. As of February 27, 2019, its portfolio consisted of 29 hotel and destination gaming offerings.

The company also owns and operates Shadow Creek golf course, Primm Valley Golf Club, and Fallen Oak golf course. Its customers include premium gaming customers; leisure and wholesale travel customers; business travelers; and group customers, including conventions, trade associations, and small meetings.

The company was formerly known as MGM MIRAGE and changed its name to MGM Resorts International in June 2010. MGM Resorts International was founded in 1986 and is based in Las Vegas, Nevada.