Job Description

Job Description

Our Supply Chain team ensures inventory is consistently available to meet customer demand. We coordinate all aspects of supply through supply planning, sourcing, making, inventory management, packaging and delivery. We partner across the Marketing, Finance and Manufacturing organizations to build a robust demand and supply plan and ensure we get products to the right customer, at the place, at the right time.

The incumbent serves as support for US commercial distribution activities and will report into the Associate Director, US Commercial Distribution Operations. Responsibilities include daily activities surrounding general operations, receiving, inventory management, order processing, SOX compliance and any needed support to ensure customer service targets are met. The role requires the support / execution of cost reduction initiatives. Employee will monitor inventory and orders between SAP and individual Warehouse Management Systems residing at our 3PLs to assure no supply interruption or false demand signals. Responsible for Good Distribution Practices and Compliance in various aspects of the supply chain. Role will support overall customer satisfaction and customer complaints. Individual pro-actively supports orders, forecasts, and customer inquiries by identifying potential customer service and/or product supply problems and supports the delivery of the appropriate solutions.

Primary Activities:

* Perform daily activities surrounding general operations, receiving, inventory management, order processing, SOX compliance and any needed support to ensure customer service targets are met. Daily compliance activity requires reports to be run at the end of Distribution center workday which is beyond a regular workday.
* Supports collaborative relationships with 3rd Party Logistics Providers and engage with appropriate stakeholders to ensure business continuity
* Interacts and builds relationships with customers and organizations to ensure world class supply to customers
* Interacts and builds relationships with freight forwarders, warehouse representatives, and appropriate logistics organizations to ensure timely shipment and receipt of product
* Communicates any changes to order status to all appropriate individuals/customers along the supply chain
* Acts as Liaison between external providers and internal partners
* Responsible for assisting the maintenance of metrics to report, monitor and improve distribution and customer service
* Ensures a superior Compliance (Safety, Regulatory & Financial) posture
* Supports the follow-through with customer complaints and inquiries
* Supports operational improvements which are consistent with departmental and/or continuous improvement initiatives

Education Minimum Requirement:

* BS/BA in Engineering, science, business, or related area of study.

Required Experience and Skills:

* Previous professional work experience

* Knowledge of supply chain, logistics, and order management processes

* Analytical skills: ability to assess, interpret and summarize large data sets

* Experience working with teams

Preferred Experience and Skills:

* Experience in the Pharmaceutical Industry

* Two (2) or more years of experience

* Prior experience in Commercial Distribution

* Strong interpersonal and communications skills and a demonstrated ability to anticipate and solve problems

* Ability to manage multiple priorities simultaneously

* Excellent performance in the areas of attention to detail, accuracy, organization and follow-up required

* Demonstrated exceptional judgment and a genuine willingness/desire to develop successful business relationships with customers and commercial colleagues representing our customers

* Experience with Warehouse Management Systems and SAP ERP

Our Manufacturing & Supply Division is committed to be the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network thats committed to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

INVENT.

IMPACT.

INSPIRE.

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

US and Puerto Rico Residents Only:

If you need an accommodation for the application process please email us at staffingaadar@msd.com
For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement

OFCCP EEO Supplement

OFCCP Pay Transparency Rule

We are an equal opportunity employer, Minority/Female/Disability/Veteran proudly embracing diversity in all of its manifestations.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

Travel Requirements:

10%

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1
Requisition ID:R98983