Humana

Senior Professional; Change Communications

Posted on: 6 Feb 2021

Louisville, KY

Job Description

Description

The Senior Communications Professional develops and coordinates lines of communication within the organization among employees. The Senior Communications Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

* Serves as a consultant for the roll-out of major organizational shifts, helping to position changes appropriately and reach segmented internal audiences with locally relevant information.

* Creates clear and consistent internal communications, creative multimedia content and compelling storytelling packages that reinforce Humanas brand and customer-centric approach.

* Builds strong alignment with cross-functional colleagues on internal communications strategy and content prioritization.

* Leverages data and analytics to inform and adjust strategy and implementation.

* Serves as backup administrator for associate communications channels and e-mail distribution.

Required Qualifications

* Bachelors degree in communications, public relations or related field

* Minimum 5 years of employee communications or public relations experience with proven expertise in changing communications

* Adept at data and analytics to drive content and channel decisions

* Demonstrated ability to independently plan, lead and implement multimedia communications projects

* Ability to work under tight deadlines, multitask and deliver quality work under pressure

* Exceptional written communications skills and deep experience as a content creator

* Proactive, flexible and always seeking improvement and positive change

* Ability to use discretion and possess exceptional judgement

* Foster an open, inclusive and diverse community at Humana

* Advanced skills using O365 suite, including Teams and SharePoint

* Strong assertiveness and awareness in planning ahead and proactive ability to fulfill business need

* Work at Home Requirements

* Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.

* A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.



ADDITIONAL PREFERENCES

* Working knowledge of Adobe Illustrator and Adobe InDesign

* Education or Certification in Organizational Change Management

Interview Format:
As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humanas secure website.
Scheduled Weekly Hours

40

Humana

Louisville, KY

Humana Inc., together with its subsidiaries, operates as a health and well-being company in the United States. The company offers medical and supplemental benefit plans to individuals. It also has contract with Centers for Medicare and Medicaid Services to administer the Limited Income Newly Eligible Transition prescription drug plan program; and contracts with various states to provide Medicaid, dual eligible, and long-term support services benefits.

In addition, the company provides commercial fully-insured medical and specialty health insurance benefits comprising dental, vision, and other supplemental health and voluntary insurance benefits; financial protection products; and administrative services only products to individuals and employer groups, as well as military services, such as TRICARE South Region contract.

Further, it offers pharmacy solutions, provider services, predictive modeling and informatics services, and clinical care services, such as home health and other services to its health plan members, as well as to third parties. As of December 31, 2018, the company had approximately 17 million members in medical benefit plans, as well as approximately 6 million members in specialty products. Humana Inc. was founded in 1961 and is headquartered in Louisville, Kentucky.

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