Job Description

Purpose of Job

We are currently seeking a talented Business Applications Analyst Senior for the San Antonio Home Office I.

***This position is available for 100% remote.

Provides complex analytical, business, and technical support related to strategic business functions, process, and applications/IT platforms. Leads and participates in efforts supporting business analysis and decision-making processes including creating, implementing, and maintaining application solutions to meet the needs of a business or organization. Proposes changes to business processes to better align to business need.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (17 seconds)

USAA Careers World Class Benefits (31 seconds)

Tasks:

* Identifies and manages existing and emerging risks that stem from business activities and the job role.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
* Follows written risk and compliance policies and procedures for business activities.
* Advises and provides analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities.
* Maintains advanced understanding of business processes, applications/IT platform and strategic direction and advises customers on and facilitates the identification, research, and analysis of application/IT platform and technology solutions.
* Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified and addressed.
* Researches complex business issues requiring advanced knowledge of business principles and theories.
* Responsible for analyzing and participates in documenting business requirements for application/IT platform and data systems and directing the testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes.
* Leads and participates in the design and administration of standards and policies regarding application/IT platform and end user customer documentation.
* Provides input and participates in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform.
* Provides work direction and coaching to team members and may provide input on performance and development plans.

Minimum Education:

* Bachelor's Degree
* 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

Minimum Experience:

* 6 years work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes.
* Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution.
* Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform.
* Advanced knowledge of Microsoft Office tools.
* Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls.
* Successful completion of an analyst assessment may be required.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience:

* Demonstrated ability to translate business outcomes to Features and build a consolidated delivery plan balancing the strategic plan with tactical business needs.
* USAA Program management experience, including planning, prioritizing and influencing program stakeholders .
* Strong verbal and written and communication skills with demonstrated experience communicating horizontally and vertically with an organization, including executive leadership.
* Strong analytical and problem-solving skills: able to develop and use structured approaches to identify root causes and recommend resolutions: can present results in meaningful terms..
* Rally and Jira software experience and associated workflows for managing agile and waterfall projects and deliveries

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200.00 - $117,700.00 *(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth

building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have managers approval prior to posting.

Last day for internal candidates to apply to the opening is 2/8/21 by 11:59 pm CST time.