Job Description

McLean 1 (19050), United States of America, McLean, Virginia

Senior Business Analyst - Commercial Card

Unlike many other banks and financial services competitors, the Senior Business Analyst role at Capital One truly sits at the center of finance, data, product and technology. As a Senior Business Analyst within Capital Ones Commercial Bank, youll work closely with senior leaders, technologists and partner teams across the enterprise to develop data and technology driven insights to our business's most pressing issues.

Commercial Card is an exciting new business driving Capital One's strategy for Commercial Banking and serving as the vanguard for our National Payments franchise. The business is committed to delivering innovative and industry-leading products and an outstanding customer experience across new markets throughout the US. The result of this is a unique atmosphere that fosters and rewards innovation, agility and creativity in a fast-paced highly energized and collaborative environment.

As a Sr. Business Analyst in Commercial Card Strategy & Delivery, you will be a key performer on one of a range of critical business functions, such as acquisitions, customer management, credit risk, or operational risk/fraud management. Youll be expected to deliver highly visible high-stakes work that is analytically rigorous and accurate, of consistently high quality, and that earns our team a reputation for being strategically proactive and for providing outstanding service to those relying upon us.

Examples of projects include:

Standing up always-on analytically driven sales performance management and a compensation structure to incent behaviors driving sustainable high-quality originations.Assessing and prioritizing 3rd party lead data to drive focused pipeline strategies and enable a direct mail campaign to VIP prospects.Launching a new set of holistic functions to onboard and ramp clients leveraging analytics, process rigor, and front-line engagement.Segmenting and prioritizing our existing portfolio for growth opportunities based on client behaviors, firmographics and opportunity size.Designing and automating alerts to intervene on accounts, that trigger based on client behaviors or external risk factors. Launching 2-way real-time fraud alerts, establishing payment fraud defenses, and evaluating alternate decision engines.

RESPONSIBILITIES & QUALIFICATIONS

Hires are expected to be well-rounded and inventive problem-solvers comfortable addressing ambiguous questions, executing sophisticated analyses and presenting recommendations to senior leaders. A focus on teamwork and building long-term trusted partnerships, both within the team and beyond, are essential to success. Strong interpersonal skills, poise, a sense of humor, and a willingness to roll up one's sleeves and tackle diverse challenges as they come are invaluable in this business. Specific responsibilities include, but are not limited to:

Strategic & analytic orientation: A proven track record of decision making and problem solving based on data analysis and intellectual rigor

Business analytics & forecasting: Analyze business performance, investigate variance, frame up risks and opportunities, anticipate future outcomes, make recommendations and influence leadership

Quality and clarity: Pursue standardization and clarity around how we analyze data, and support improvements in our data infrastructure to be more robust and reliable. Deliver error-free work and crystal clear insights to enable rapid response efforts and efficient decision-making.

Product: Develop and implement new product and business strategies for how we monitor, report on, analyze, and go to market

Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future commercial credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis

Marketing: Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies

Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

Learning Agility: Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. This includes an eagerness to pick up new skills including SQL, Python, Tableau and Databricks, and to balance scrappy ingenuity with disciplined structure and automation.

Clear results orientation: Display an intense focus on achieving both short and long term goals. Be able to drive and execute an agenda in an uncertain and fluid environment. Employ agile project management or rigorous SLQ2CQ routines to effect change across the organization.

Foster a collaborative culture: Champion our culture to enable all associates to deliver career-defining successes and exceed our goals in an open and welcoming environment. Lean in as appropriate to support partners and peers drive highest business priorities.

Travel required <25% of time

Basic Qualifications

* Bachelors Degree

* At least 1 years of experience in analysis

Preferred Qualifications

* Bachelors or Masters Degree in any quantitative field (Business, Computer Science, Math, Economics, Finance, Statistics, Science, or Engineering)

* 1+ years of experience in SQL/Python/Data Visualization

* 2+ years of experience in business analysis

* 2+ years of experience in financial services

* 1+ years of experience in consulting

* 1+ years of experience in senior leadership communications

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.