Travelers

Director, Employee Relations

Posted on: 4 Apr 2021

Hartford, CT

Job Description

Company Summary

Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

Job Description Summary

This position assists in providing leadership and company-wide direction on policies, programs and initiatives in support of business objectives and mitigation of company exposure. Working in partnership with the Human Resources management community and in collaboration with allied functional areas, implements solutions on critical Employee Relations issues.

Primary Job Duties & Responsibilities

* Assists in coordinating support of customer base through effective management of Employee Relations resources in the delivery of services.
* In partnership with legal, pro-actively assists in developing Employment Relations policies for the enterprise and appropriately trains and communicates policies to HR and managers as appropriate.
* Provides consultation on relevant state and federal employment legislation, complex employee relations issues, performance management, and critical incident management.
* Investigates complaints or allegations of high complexity including, but not limited to, allegations of discrimination, harassment, retaliation, ethics violations, hostile work environment, unfair treatment and violation of company policies (many investigations are conducted under privilege.
* Acts as an integral liaison between the legal area and the HR generalist community on employment relations matters.
* Manages workforce reductions through the Staff Adjustment process.
* Identifies employment law and workplace trends (internally and externally, and designs training programs on relevant topics.
* Collaborates with business partners across functional areas in support of interdepartmental initiatives and issues of company concern.
* Leads and/or participates in projects supporting Employee Relations, Human Resources, other functions/departments, and the company.

Minimum Qualifications

* College Degree in related course of study.

Education, Work Experience, & Knowledge

* Law degree or Master's degree preferred.
* Seasoned employee relations professional with eight or more years of experience with a heavy emphasis on delivery of employee relations support.
* Solid experience in investigating employee disputes, grievances, charges, etc. with specialized knowledge of employee relations field.
* Demonstrated, collaborative work style, strong analytical and communication skills.
* Knowledge of, or experience in HR generalist role helpful.
* Knowledge of financial services industry helpful.
* Strong consulting and influencing skills.

Job Specific Technical Skills & Competencies

* Some travel (approximately 10% required.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

Travelers

New York, New York

The Travelers Companies, Inc., through its subsidiaries, provides a range of commercial and personal property, and casualty insurance products and services to businesses, government units, associations, and individuals in the United states and internationally. The company operates through three segments: Business Insurance, Bond & Specialty Insurance, and Personal Insurance. The Business Insurance segment offers workers' compensation, commercial automobile and property, general liability, commercial multi-peril, employers' liability, public and product liability, professional indemnity, marine, aviation, onshore and offshore energy, construction, terrorism, personal accident, and kidnap and ransom insurance products.

This segment operates through select accounts, which serve small businesses; commercial accounts that serve mid-sized businesses; national accounts, which serve large companies; and national property and other that serve large and mid-sized customers, commercial transportation industry, and agricultural businesses, as well as markets and distributes its products through brokers, wholesale agents, program managers, and specialized retail agents. The Bond & Specialty Insurance segment provides surety, fidelity, management and professional liability, and other property and casualty insurance products.

The Personal Insurance segment offers property and casualty insurance covering personal risks, primarily automobile and homeowners insurance to individuals. The company distributes its products primarily through independent agencies and brokers. The Travelers Companies, Inc. was founded in 1853 and is based in New York, New York.