Job Description

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Job Category

Sales

Job Details

Salesforce, the Customer Success Platform and world's 1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model.

These founding principles have taken our company to great heights, including being named one of Forbes's World's Most Innovative Company five years in a row and one of Fortune's 100 Best Companies to Work For eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. With our whole Ohana (Hawaiian for family) made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Do you want to empower our incredible partner community through an engaging, innovative, and addictive learning experience? Keep reading to see how you can join our team as the next Partner Enablement Learning Designer.

You don't have to be a sales, partner, product, or industry expert yourself, but your course development skills need to be, dare we say, epic. You'll spend your days working with internal and external stakeholders, shaping the content and user experience to make sure it stays relevant and addresses the defined need.

Description:
Join the Partner Enablement team as a Learning Designer! Salesforce consulting partners are involved in almost 70% of customer implementations which makes it critical for use to deliver training at scale. Our team is in charge of providing Salesforce Partners (consultants, digital agencies, resellers) with a way to learn by presenting users with a targeted curriculum for learning that breaks up courses into digestible bites. We collaborate with partner SMEs, alliance leaders, stakeholders, and enablement experts to bring Salesforce skills to our partner ecosystem.

Your Impact:
In your role you will work on a cross functional team as a course developer responsible for: 1) reviewing role-based learning for our global partners, 2) developing assets to include in the role-based curriculum, and 3) bringing your expertise in authoring content and leveraging enablement tools to a team of passionate educators to help build an industry-leading learning design function.

You'll be working on:

* Reviewing and Re-imaging Scaled and Interactive Curriculums and Courses
* Build consulting partner role-based curricula, that are scaled, interactive and social
* Assist in the development of standards and practices for the development and deployment of courses and curriculum for a variety of partner roles
* Tools, Templates and Checklists
* Participate in needs assessment and review instructional design standards
* Review materials in current practice and external benchmarks
* Create professional materials that are accessible and focused on the targeted outcomes.
* Content Development
* Select and use a variety of techniques to define and sequence the instructional content, objectives, and strategies
* Select, modify, or develop instructional materials
* Design instruction that reflects an understanding of the diversity of learners and groups of learners
* Evaluate and assess instruction and its impact on learners and the business

You have:

* 1-3 years in adult learning, education, instructional design, or e-Learning
* Experience translating complex concepts into an easy to understand and digestible format; an ability to thrive in a fast-paced, rapidly changing, demanding environment.
* Exceptional attention to detail, passion for quality and accountability and a proactive approach to work.
* Experience using content authoring tools
* Comfort working in an Agile environment
* An ability to thrive in a fast-paced, rapidly changing, demanding environment
* Demonstrated high standards for quality with the need to get to market fast
* Proven experience developing competency / skills gap analyses

Desired:

* Bachelors degree in Instructional Design, Adult Learning, Education or similar field; experience using SAM, ADDIE or similar methodologies.
* Experience writing for sales, partner, product, industry, and/or technology.
* Familiarity with the software product implementation or with implementing Salesforce products
* Understanding and experience in working with Consulting Partners (SIs), ISVs and customers

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.