Job Description

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Job Category

Employee Success Group

Job Details

About Salesforce:
Salesforce, the Customer Success Platform and world's 1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Role:
Were looking for an exceptional operations and talent management professional to lead and build our Talent Management Operations practice. This is a highly specialized and entrepreneurial position for someone who can transform and build our operating rigor, metrics, and scale talent management programs across Salesforce. In this role you will be responsible for revising or creating, and implementing the talent management infrastructure, framework, and strategies to support the organization. The operations lead is responsible for building scalable tools, reporting, and leading and supporting the operations of our Talent Management programs (Talent Review, Succession, IDP, promotion, and more).

In this role you will:

* Execute our current talent processes and programs. Partnering with HRIS, Business Technology, Talent Management Consultants, Business Partners, Shared Services and our Talent Programs lead.

* Will ensure all programs and processes are running effectively and report to program owner.

* Document and lead efforts to optimize operational efficiency of our programs and how we work with our partners.

* Identify trends in program data and in customer sentiment (feedback from business or business partners) and surface these trends to program leads.

* Work alongside the Talent Management products and consulting team to evolve our internal talent program operations and reporting including programs around promotion, talent review, succession, and performance.

* Responsible for reporting: this includes tracking requests, reporting/metrics on program use, insights from data review, adhoc data requests, and tracking of overall program health.

* Identify opportunities to continue to move our service model to shared services as we scale.

About You:

* You are detail oriented and experienced in executing on program management.

* You bring a high-degree of rigor and process management.

* Have managed and executed on complicated system operations (preferably in Workday).

* Thrive on working cross-functionally, people describe you as an excellent partner and thought leader in operations.

* Can make sense of ambiguity; you can take various data sets and analyze to draw insights and suggested actions.

* You are clear, concise, and execution focused.

* Excited about the opportunity to build operations rigor from the ground up.

For Colorado-based roles: Minimum annual salary of $99,200. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.