Customer Service Representative
Posted on: 5 Feb 2021
Oak Creek, WI
Job Description
Company Description
Performance Foodservice, PFGs broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams. Job Description Position Summary:
A Customer Service Representative will professionally respond and interface directly with customers using various means of communication.
Position Responsibilities:
* Handle requests by various forms of communication and technology for orders, substitutions, and pick-up and return credits.
* Provide customer support with special requests.
* Assist various departments in the Distribution Center as needed.
* Other projects or duties as assigned.
Required Qualifications High school diploma or GED.
Minimum of 6 months experience with data entry and working in a demanding customer service environment.
Ability to deal with customers on a day to day basis, via phone and/or in person.
Strong interpersonal and exceptional problem solving skills in addition to being a team player.
This position must pass a post-offer background and drug test. Preferred Qualifications Customer Service Representative experience within foodservice distribution. EEO Statement Performance Food Group and/or its subsidiaries (individually or collectively, the Company) provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the EEO is the Law poster and supplement; and (3) the Pay Transparency Policy Statement.
Performance Food Group
Richmond, VA
Performance Food Group Company, through its subsidiaries, markets and distributes food and food-related products in the United States. It operates in three operating segments: Performance Foodservice, PFG Customized, and Vistar. The company offers a range of frozen foods, including meats, fully prepared appetizers and entrees, fruits, vegetables, and desserts; canned and dry foods; fresh meats; dairy products; beverage products; imported specialties; fresh produce; and candy, snack, and other products, as well as beef, seafood, shortenings and oils, baked goods, salad dressings, teas and cocoas, pork, and others.
It also supplies various non-food items, such as paper products comprising pizza boxes, disposable napkins, plates, and cups; tableware that include china and silverware; cookware, which comprise pots, pans, and utensils; restaurant and kitchen equipment and supplies; and cleaning supplies. In addition, the company offers value-added services related to foodservice distribution, including electronic order-taking, payment, and other Internet based services; various reports and other data, menu planning advice, food safety training, and assistance in inventory control, as well as access to various third-party services designed to add value to its customers’ businesses.
It serves street and chain restaurants, schools, business and industry locations, hospitals, vending distributors, office coffee service distributors, retailers, and theaters, as well as franchises and other institutional customers. The company markets and distributes approximately 150,000 food and food-related products from 73 distribution centers to approximately 150,000 customer locations. Performance Food Group Company was founded in 2002 and is headquartered in Richmond, Virginia.
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IndustryMarketing
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No. of Employees15, 000
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Website
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Jobs Posted3253
