Job Description

If you are a current Vivint Solar employee, please apply to positions using the Find Jobs task in Workday.



We are in search of a Sales Support Desk Specialist that will be a solid contributor and leader. They will provide assistance to Sales Associates and Customers.

Key Job Duties:

* Meet daily, weekly and monthly goals as decided by management
* Resolve issues presented by the customer during a phone call
* Utilize and adhere to all tools, policies and rules that are provided and mandated by management
* Schedule appointments with customers, technicians, sales representatives and cities to move the account through the solar process
* Strive for improving performance by utilizing self and Team Lead evaluations
* Properly documenting all verbal and digital correspondence relevant to the customers account

Necessary Skills and Experience:

* Any negotiation and/or sales skills are very beneficial
* Ability to communicate professionally and accurately as well as demonstrate strong oral and written communication skills
* Ability to speak in a pleasant, well controlled voice and maintain control of a conversation
* Ability to work as part of a team and work towards individual and team goals
* Ability to effectively manage time in a productive way
* Ability to use a PC and demonstrate knowledge of basic PC applications
* Minimum 1+ years previous experience in a call center environment preferred

Employees of Vivint Solar must submit to a criminal history check, motor vehicles check, drug screening, and obtain clearance from the state based upon the state requirements.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Vivint Solar is a proud promoter of employment opportunities to our Military and Veterans. We, an equal opportunity employer, do not consider any protected traits (e.g. race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiringunder federal, state and local laws.