Support Technician Intern - Part Time
Posted on: 2 Feb 2021
Coralville, IA
Job Description
Support Technician Intern
Location: Coralville
Division: Information Services
Department: Information Technology
Group: Support Services
Internship Length: 5 months (Estimated February 2021 - July 2021)
Schedule: Average 25 Hours/Week
Purpose Statement:
The Support Technician Intern helps identify, research, and resolve technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Helps manage and deploy internal end-user technologies (e.g., SharePoint).
Essential Functions:
* Routes incoming incidents and service requests to the appropriate functional areas within IT, in a timely manner
* Installs, troubleshoot, and repairs a variety of hardware and software platforms via phone, web and in-person channels
* Performs basic networking to local desktop computers and other network-enabled devices
* Supports and maintains production printing devices including laser, thermal transfer and direct thermal technologies
* Configures and supports company-owned mobile devices for both on and off-site users
* Communicates clearly and professionally with internal customers
* Works effectively as part of a team to achieve established outcomes
* Demonstrates behavior consistent with the Integrated DNA Technologies Core Values
* Performs other duties as assigned
Education/Licensure:
* High School diploma required
* Pursuing an Associate degree or bachelors degree in Information Systems or related field preferred
Other Job Qualifications
* Skills include but not limited to: organization, prioritization and adaptability
* Good communications skills
* Good analytical and problem-solving skills
* Ability to perform a variety of duties easily changing from one task to another
* Ability to maintain both a high standard of courtesy and cooperation in dealing with co-workers.
Physical Requirements:
Exert 20-50 lbs. of force occasionally and/or 10-15 lbs. of force frequently
Integrated DNA Technologies (IDT) conducts drug screens and background checks on applicants who accept employment offers.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The EEO is the Law poster is available here.
Danaher
Washington, DC
Danaher Corporation designs, manufactures, and markets professional, medical, industrial, and commercial products and services worldwide. The company’s Life Sciences segment provides mass spectrometers; cellular analysis, lab automation, and centrifugation instruments; microscopes; and genomics consumables. This segment also offers filtration, separation, and purification technologies to the biopharmaceutical, food and beverage, medical, aerospace, microelectronics, and general industrial sectors. Its Diagnostics segment provides chemistry, immunoassay, microbiology, and automation systems, as well as hematology and molecular diagnostics products. This segment offers analytical instruments, reagents, consumables, software, and services for hospitals, physicians’ offices, reference laboratories, and other critical care settings.
The company’s Dental segment provides consumables, equipment, and services to diagnose, treat, and prevent disease and ailments of the teeth, gums, and supporting bone. This segment offers implant systems, dental prosthetics, and associated treatment planning software; orthodontic bracket systems and lab products; endodontic systems and related consumables; restorative materials and instruments; infection prevention products; digital imaging systems and software; air and electric powered handpieces, and consumables; and treatment units.
Its Environmental & Applied Solutions segment offers instrumentation, services, and disinfection systems to analyze, treat, and manage water in residential, commercial, industrial, and natural resource applications. This segment also provides analytical instruments, software, services, and consumables for consumer, pharmaceutical, and industrial products. The company was formerly known as Diversified Mortgage Investors, Inc. and changed its name to Danaher Corporation in 1984. Danaher Corporation was founded in 1969 and is headquartered in Washington, the District of Columbia.
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IndustryManufacturing
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No. of Employees71, 000
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Website
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Jobs Posted2348
