Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office is an integrated operations organization that works collaboratively and consistently across the company. The Chief Operating Office includes core operations functions for each of the lines of business under leaders who have joint reporting relationships. This includes: Front Line Control for each of the lines of business and enterprise functions, Strategy and Operations Planning, Sales Practices Oversight and Management, Enterprise Shared Services, Strategic Execution & Operations, Corporate Properties Group, Business Continuity and Resiliency, Enterprise Customer Excellence, Supply Chain Management and Chief Administrative Office.

We are seeking the following strong officers who will serve as key members of the Front Line Control organization, with accountability for the consistent execution and integration of Control Programs across COO.

* COO Control Risk Measurement Business Risk & Control Officer
* COO Control Risk Measurement Program Operations (Business Risk and Control Officer)

Each individual selected will actively engage with Front Line Control leadership, Independent Risk Management (IRM) and business-aligned subject matter experts to define, monitor and report on risk measures such as key risk indicators, and risk appetite measures as well as qualitative assessments of risk exposure in the COO organization.

The individuals selected will also engage with other Business-Aligned Control leadership on their Program execution and integration. In addition, each officer must foster a collaborative environment that ensures timely communication and strong cooperation between the front line unit and independent risk management under Corporate Risk, as well as a strong connection with Wells Fargo Audit Services.

The individuals selected for these roles will be responsible for Risk Measurement program functions for the Chief Operating Office (COO) Control team, including development and execution of selected first-line risk management activities in coordination with Independent Risk Management (IRM), Business Aligned Teams, Control Executive, etc. Candidates will be responsible for critical functions including risk measurement program development and documentation, data analysis, stakeholder management, senior management reporting, regulatory item response, and ensuring senior leadership has access to the relevant and required information.

Specific responsibilities include:

* Supports management ownership of the development, implementation, and monitoring of risk measurement and risk appetite within COO with guidance from COO Control senior leadership.
* Defines and maintains statements of risk appetite and related measures covering multiple applicable risk types such as operational, resiliency, data, and third party risk.
* Monitors and escalates risk appetite breaches in a timely manner to appropriate governance committees and business leadership.
* Performs ongoing monitoring of material risk exposures for the COO organization and assesses its impacts to the portfolio of risk measures in place.
* Monitors and reviews key risk indicators designed to monitor the main drivers of exposure associated with key risks.
* At least annually, reviews and proposes updates to the Statement of Risk Appetite following the procedures laid out by the Risk Measurement program.
* Provides guidance to lines of businesses for the establishment of adequate risk treatment and responses to outer boundary threshold breaches, including performing root cause analysis and developing action plans to mitigate risk exposure.
* Provides input to the establishment of risk measures, thresholds/limits, KRI and risk appetite statements to ensure risk factors are identified, monitored and considered.
* Creates new policy and guidelines; considered subject matter expert regarding interpretation.
* Identifies training opportunities. Designs, develops and delivers training.
* Partners with senior managers to deliver risk reporting to executive management, committees, and Board of Directors and may assists in development of actionable insights.
* Leads implementation of initiatives with moderate to high risk.
* Internal collaboration with business for oversight of risk management. May interface with Audit, Legal, external agencies, and regulatory bodies on risk related topics.
* Works independently, may lead project/virtual teams and may mentor but does not manage other team members.

Additional Responsibilities specific to the Program Operations Officer role:

* Ensures comprehensive understanding and execution of the COO risk measurement program and associated processes through effective communications and reporting to key stakeholders
* Leads the development and maintenance of program level tracking and reporting to key stakeholders
* Develops and executes program level communications and priority tracking to the management team and other program stakeholders.
* Leads the development and maintenance of program level documentation (COO desktop procedures, program guidelines, job aids, flow charts)
* Develops and maintains a robust SharePoint site to serve as repository of program level artifacts and key documentation in line with enterprise records management requirements.

Positions are located in one of the following office locations: 301 S Tryon St, Charlotte, NC; 800 Walnut St, Des Moines, IA; 600 S 4TH ST, MINNEAPOLIS, MN; 100 W Washington St, Phoenix, AZ ; 201 Main St, Fort Worth, TX. Candidates currently located in other Wells Fargo office locations may be considered, but previously stated locations are preferred.

Required Qualifications
* 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications
* Excellent verbal, written, and interpersonal communication skills
* Ability to articulate complex concepts in a clear manner
* Strong analytical skills with high attention to detail and accuracy

Other Desired Qualifications
* Strong knowledge of enterprise risk management frameworks, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
* Direct experience supporting risk management programs in large financial services organizations
* Experience making executive presentations
* Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders and regulators, to include virtual, matrixed leadership experience and the ability to effectively manage and build relationships
* Strong analytical ability used to identify risks and confidently raise issues; through proper statue and authority, counsel and escalate early and when necessary
* Experience with management reporting (PowerBI, Tableau, Excel, Dashboards, PPT, etc.)
* Flexibility and business savvy to navigate a complex, highly-matrixed organization
* Ability to analyze and problem solve with demonstrated excellence at identifying stakeholders, understanding needs, and driving decision making/resolution through a consensus building approach
* Deep understanding of ever-evolving governance processes and regulatory environments
* Ability to fluently articulate strategy and operations and translate organizational strategies into clear objectives and action
* Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs
* Prior experience using SharePoint Designer and/or advanced SharePoint skills is a plus
* Prior Big 4 / Risk Advisory experience in the financial services industry is a plus

Job Expectations
* Ability to travel up to 10% of the time

Salary Information
The salary range displayed below is based on a Full-time 40 hour a week schedule.

NC-Charlotte: Min: $110,600 Mid: $158,000
IA-Des Moines: Min: $110,600 Mid: $158,000
MN-Minneapolis: Min: $110,600 Mid: $158,000
AZ-PHX-Central Phoenix: Min: $110,600 Mid: $158,000
NY-New York: Min: $132,700 Mid: $189,600
TX-Fort Worth: Min: $110,600 Mid: $158,000

Street Address
NC-Charlotte: 301 S Tryon St - Charlotte, NC
IA-Des Moines: 800 Walnut St - Des Moines, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
NY-New York: 150 E 42nd St - New York, NY
TX-Fort Worth: 201 Main St - Fort Worth, TX

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.