STOLI Specialty Care Rep 1
Posted on: 1 Feb 2021
Orlando, FL
Job Description
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Handles inbound service calls from clients, while looking for sales referral opportunities for personal banking products and services. Answers clients questions within set standards. Resolves problems and complaints clients may have about banking products and services. Trains on our Company products, systems, policies and Contact Center sales skills and other procedures, client service and referrals.
Handles inbound service calls from clients, while looking for sales referral opportunities for personal banking products and services. Answers clients questions within set standards. Resolves problems and complaints clients may have about banking products and services. Trains on our Company products, systems, policies and Contact Center sales skills and other procedures, client service and referrals.
Basic Requirements:
High school diploma or GED
Minimum one year of client service and/or sales experience
Previous PC and typing experience
Solid written and verbal communication skills
Demonstrated job stability
Preferred Requirements:
Banking and/or call center experience
Previous success within a performance driven environment
Minimum Requirement: Satisfies regulatory requirements for holding the position, including determined by SunTrust to meet the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act.
SunTrust Banks
Atlanta, GA
SunTrust Banks, Inc. operates as the holding company for SunTrust Bank that provides various financial services for consumers, businesses, corporations, institutions, and not-for-profit entities in the United States. It operates in two segments, Consumer and Wholesale. The Consumer segment provides deposits and payments; home equity and personal credit lines; auto, student, and other lending products; credit cards; discount/online and full-service brokerage products; professional investment advisory products and services; and trust services, as well as family office solutions. This segment also offers residential mortgage products in the secondary market.
The Wholesale segment provides capital markets solutions, including advisory, capital raising, and financial risk management; asset-based financing solutions, such as securitizations, asset-based lending, equipment financing, and structured real estate arrangements; cash management services and auto dealer financing solutions; investment banking solutions; and credit and deposit, fee-based product offering, multi-family agency lending, advisory, commercial mortgage brokerage, and tailored financing and equity investment solutions. This segment also offers treasury and payment solutions, such as operating various electronic and paper payment types, which comprise card, wire transfer, automated clearing house, check, and cash; and provides services clients to manage their accounts online.
The company offers its products and services through a network of traditional and in-store branches, automated teller machines, Internet, mobile, and telephone banking channels. As of December 31, 2018, it operated 1,218 full-service banking offices located in Florida, Georgia, Virginia, North Carolina, Tennessee, Maryland, South Carolina, and the District of Columbia. SunTrust Banks, Inc. was founded in 1891 and is headquartered in Atlanta, Georgia.
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IndustryBanking/Financial Services
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No. of Employees22,899
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Website
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Jobs Posted2598
