Job Description

Description

Position Summary:

Responsible for the daily activities related to the installation of Allsteel and other contract furniture systems. Duties may also include: delivery, assembly, installation, repair and service of warranty and non-warranty office furniture case-goods and seating. Assists in training and provides onsite work direction to furniture delivery, installation, and repair associates. Reports to Installation Services & Logistics (ISL) Supervisor.

Primary Duties and Responsibilities: in order of importance. Other duties may be assigned.

* Responsible for leading large projects and/or leading installations for high profile clients.

* Will be required to travel and be away up to 4 weeks

* Will be required to run crews of up to 30 installers

* Provides supervision, work direction and training to internal and third party contract systems furniture installers to ensure proper installation in a timely fashion.

* Special emphasis on training and developing Junior Leads.

* Must be able to calculate estimated man-hour requirements to complete installations per customers timeframe, and successfully deliver job completion within those man-hours.

* Maintains jobsite time sheets for installation crews.

* Must be qualified in reading construction and CAD installation blueprints, and capable of field measuring a worksite in preparation for installation.

* Loads systems furniture orders onto truck and delivers and stages product at the customers site for installation.

* Completes furniture assembly/installation as per installation specifications and blueprints to meet customers satisfaction.

* Inspects furniture for proper operability according to manufacturers guidelines.

* Performs a chalk layout for furniture placement and identifies any aisle spacing problems.

* Must be knowledgeable in local building spacing codes.

* During chalk layout must be able to locate electrical and communications cores if required.

* Must understand contract furniture systems electrical requirements for building hook-ups and be able to identify electrical distribution requirements on installation blueprints.
Installs all types of free-standing furniture, panel and modular systems. This includes placement, leveling, wipe-down, and touch-up of metal and wood furniture at customers location.

* Attend pre-installation meetings as required.

* Conducts post-installation walk-throughs with the appropriate Staples personnel and /or Customer Representative to identify any deficiency requirements to include:

* Product installation issues

* Missing Product

* Damaged Product

* Manufacturer product issues
* Follows all safety procedures in the performance of job duties. Observes and enforces both local, provincial, and federal OSHA and DOT safety rules and regulations.

* Encourages safe work behaviors, and promptly corrects conditions and unsafe behaviors which may lead to accidents.

Additional Duties:

* May be required to unload incoming furniture trucks using material handling equipment (i.e., forklift, pallet jack).

* May be required maintain an efficient two-day turn-around on all furniture repair service calls, and completes all required furniture service/repair paperwork (warranty or non-warranty).

Primary Interactions:

* Daily interaction with customers, division furniture staff, and ISL management.

Qualifications

Qualifications

Education and/or Experience:

* High school diploma or general education degree (GED) required.

* A minimum of five (5) years experience in working as a contract furniture installer with additional experience desired in installing several contract furniture systems (i.e. Hayworth, Herman Miller, Steelcase, etc.)

* Must be experienced in using hand and electrical tools to assemble furniture.

* Be at least 21 years of age; can read and speak the English language sufficient to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.

* Good knowledge of metro area. Prior experience with hand truck/dolly type equipment. On-the-job training for pallet jack and OSHA training for stand-up lift is required.

Competencies:

* Strong communication skills, both verbal and written

* Strong interpersonal and customer relations skills

* Time management and organizational skills

* Good leadership skills

* Ability to work under short lead-times and deadlines

* Demonstrated competence in writing installation project and problem reports

* Ability to manage customer relationships during the installation process

* Basic computer skills

* Ability to apply common sense to carry out instructions furnished in written and oral form.

* Must have a valid drivers license

* Knowledgeable in the operation of warehouse equipment and lightweight tools (i.e., use of a forklift or pallet jack to move furniture; and lightweight tools to install and/or repair furniture).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires physical effort and use of motor skills requiring manual dexterity. While performing the duties of this job the employee is regularly required to sit, stand, walk, climb, stoop, kneel, crouch, crawl, push/pull, or balance weight for extended periods of time. The employee must frequently lift, move, and/or carry between 70 to 100 pounds. With mechanical assistance, employee will occasionally move up to 300 pounds. Employee will regularly drive a delivery truck and must be able to enter and exit the truck throughout the day. Will regularly operate material handling equipment that requires manual dexterity and use of lightweight tools requiring some coordinated movements. Activities include using a forklift or pallet jack to move furniture; and lightweight tools to assemble, install or repair furniture.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Drives to job sites and may drive delivery routes and in all types of weather. While performing the duties of this job, the employee regularly operates warehouse equipment and lightweight tools. Using proper safety procedures will eliminate any potential hazards. The noise level in the work environment is usually moderate.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.