Job Description

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Job Category

Products and Technology

Job Details

Join our outstanding UX team, and you'll get to work with some of the best and brightest. You will find startup-like scrum teams, consumer-style innovation, and the opportunity to deliver great experiences to millions of end-users, and you'll have a great experience in the process. Bring your skills, inspire your team, and make amazing work with us. Help us transform the way business gets done.

We are hiring for multiple positions in the User Experience team at the Staff/Senior Lead levels. On this team youll have the opportunity to work on many of our B2B and B2C product areas. You'll shape Salesforce's user experience working with cross-disciplinary teams to bring your visions to life. Youll make an impact while solving meaningful problems and creating new design patterns and paradigms

Clouds we are hiring for:

Platform, Bots

As a talented and seasoned Sr./Lead Product Designer for Platform, youll partner with a cross functional team to bring your ideas to life. You will help shape the future of Salesforce Bots and automated conversation tools that facilitate personalized, dynamic AI-powered interactions that streamline user tasks and business processes. In partnership with Product Management, Engineering, and Content Experience, you will have the opportunity to make a huge impact while solving meaningful problems and creating new design patterns and paradigms.

Philanthropy Cloud- Salesforce.org

Salesforce.org (SFDO) is looking for a Senior or Lead Product Designer to work as part of a cross-disciplinary team in identifying the right problems to solve for our users. You will be working on products that will be powering a whole new generation of tools and engagement experiences for nonprofits, companies, foundations, individuals and all of the partners in the social good ecosystem. You will be joining a fast-growing team with a big mission to improve the state of the world.

Marketing Cloud

Salesforce Marketing Cloud powers the digital marketing campaigns for successful brands world-wide. The Messaging and Journeys product area is where messaging channels and orchestration combine to deliver highly personalized experiences and customer journeys. Our UX team is looking for a curious, open-minded, and technically oriented Senior or Lead designer, based in the Indianapolis, IN, Atlanta, GA, San Francisco, CA or Bellevue, WA area to own design for one or more strategic product areas. We are a collaborative group of designers with a culture of learning, sharing, and having fun. We care deeply about making our customers successful, and practicing research-informed, user-centered design. As part of our team you will craft and articulate all aspects of end-to-end experience design, working closely with product, technology and research partners along the way.

Experience Cloud

We are looking for a Senior/Lead UX Designer who is excited to provide their unique contributions across our Digital Experience and Marketing products.

As a member of our curious, highly collaborative and motivated User Experience team, you will collaborate with cross-disciplinary teams to bring your ideas to life. You will be involved at each level of the product development process everything from Customer and User insights gathering, future-visioning, prototyping to implementation and testing. Youll have an opportunity to make an impact while solving meaningful problems and creating new design patterns and paradigms

Commerce Cloud

Salesforce Commerce Cloud powers shopping experiences for some of the worlds most well-loved brands. We consistently push the boundaries of innovation making it easy for customers to deliver stunning commerce experiences anywhere, with the power of Einstein AI. Our UX team is looking for a smart, ambitious, open-minded Senior or Lead Designer in the Boston, MA or San Francisco, CA area to own design for one or more strategic product areas. We are a collaborative, driven group of designers with a culture of learning, sharing, and having fun. We care deeply about making our customers successful, and practicing true research-informed, user-centered design.

Role:

As a Staff/Senior Designer, youll drive the design of all aspects of our projects, ranging from new products and businesses, to engagement models and communications. Youll collaborate with researchers and strategists to solve problems for Salesforce's largest customers through cutting-edge, insight-based prototypes. As an innovation consultant, you'll drive a project from beginning to end, from user research and prototyping to product definition and pitching to c-suite executives along the way. We're looking for someone who creates exceptional user-centered work on projects and who teaches and inspires others with the value of design from experimenting with new technologies to articulating key design principles to synthesizing trends, all while getting your hands dirty by sketching, composing and building solutions.

As part of our team, you will take the lead in crafting and articulating the product vision through strong rationale, top notch visualization skills, thought leadership, and seasoned intuition, working closely with product and technology partners along the way. You will get your hands dirty in all aspects of end-to-end experience design including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high fidelity mockups to illustrate design ideas and direction.

Responsibilities:

Compellingly communicate your ideas to a wide range of key stakeholders

Function as a bridge across disciplines, such as Design, Product, Engineering, and Marketing

Collaborate closely with product owners, engineers and user research to create a vision for your product area

Own various web and mobile application features, interfaces and experiences

Create designs that adhere to and extend the existing style guide

Generate detailed specs of final designs that allow devs to build accurately

Work with devs and QE to deliver polished final product

Evangelize new interface guidelines and design patterns

Mentor new members of design staff

Experience / Skills Required:

Able to successfully manage all aspects of a project from start to finish

Must be self-motivated, a good communicator, comfortable following direction, and able to balance great design with meeting short deadlines

Able to produce results independently as well as collaboratively in a team

Knowledge of the psychology behind information visualization

Experience designing enterprise dashboards and reports for large data sets

Expert understanding of user-centered design methods and best practices

Expert knowledge of design tools such as Sketch, OmniGraffle, PhotoShop, Fireworks, Illustrator

Ability to communicate your ideas to a wide variety of key stakeholders

Ability to lead and manage large design initiatives

2+ years of experience in a similar role

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Posting Statement

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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

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