Customer Service Representative (Independence Title)
Posted on: 1 Feb 2021
Austin, TX
Job Description
Job Description
Independence Title Company in Austin, TX, a wholly owned subsidiary of Title Resource Group (TRG) is seeking a Customer Service Representative. TRG is a full-service title, settlement, underwriting and vendor management services company serving real estate companies, affinity groups, corporations and financial institutions in support of residential and commercial real estate transactions.
The Customer Service Representative is responsible for:
* Processing customer service email requests for internal and external customers
* Researching properties in multiple counties in Texas for various recorded documents
* Researching and production of various non-title insurance reports including Nothing Further Certificates, Property Reports, Zoning reports, etc.
* Communicating by email and/or phone with customers regarding their requests
* Prioritizing each request based on urgency of customers needs
* Support production of additional products as needed
Truly Remarkable Service:
* We are looking for a well-organized person with a good attitude and great customer service skills
* Must have strong attention to detail and strong computer skills
* Must have good time management skills
* Must create a positive image of the company through a professional appearance, actions, and conduct to fellow employees
Benefits:
On a personal and professional level, here's just part of what you'll enjoy:
* Career growth opportunities
* Training and Development
* Medical/Dental/Vision
* Paid Holidays and Vacation
* 401(k) Matching Program
* Corporate Discounts
* Employee Assistance Program
* Tuition Reimbursement
* Adoption Reimbursement
Qualifications:
* A High School diploma or equivalent is required
* Minimum of two years of Title or Escrow related experience required
* Dallas, Austin, Houston and San Antonio research experience preferred, but not required
* Data Trace/ADI and TDI plant knowledge a plus
* Basic knowledge of Real Estate documents preferred
* Microsoft Suite proficient
Realogy Holdings Corp.
Madison, New Jersey
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work® for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.
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IndustryReal Estate Services
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No. of Employees11,800+
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Website
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Jobs Posted585
