Job Description

Job Description



Primary Purpose:

The department of End User Computing develops and deploys the tools and services to continuously transform the workforces experience with technology. The role of Manager, Building Technology Systems is responsible for managing building technology solutions through the full system life cycle for simple through complex situations. Tasks include collaborating with the primary building architects, solution providers and project managers to create strategy, vision, design, integration, implementation and support for all technology in the Norfolk Southern Atlanta Campus. This position is also responsible for delivering analyses and recommendations to executive leadership. The manager will report to the Director of End User Computing.

The scope, impact, and contribution needed for this position is high due to the breadth and diversity of the numerous functions and accountabilities involved. The Organization is highly affected by the work carried out by the incumbent; therefore, a high degree of communication, collaboration, innovation, creativity, and structure is required.

Principal Duties:
Manage the application, software and systems for campus technology. Tasks includes coordinating with the designers, system integrators, maintenance providers, business partners and other Information Technology groups for business functionality and integration.
Manage building technologies such as building access, visitor management systems, employee mobile applications (food services, wayfinding, positioning systems, integrated resource booking platform, etc.), building management systems, security, lighting controls, parking, and collaboration solutions.
Maintain close liaison with stakeholders to identify system needs, capture specifications, and deliver building systems that meet agreed upon requirements.
Assess and review hardware or software solutions to ensure requirements are being met and that sound technical and secure solutions are achieved.
Ensure solutions are compliant with approved corporate policies, departmental standards, and procedures.
Coordinates with solution providers to make sure maintenance and support agreements are in place for the various solutions.
Plan, budget, implement, and track initiatives to drive continuous service and process improvement for assigned services.
Collaborate with stakeholders and technology partners to develop and maintain solutions roadmap.

Experience and Education

Job Related Experience:
Minimum Level: 4-5 years
Preferred Level: 6-9 years

Education:
Preferred Level: Bachelor's Degree (BS)
Preferred Majors: Computer Science, Information Sciences or Business Management

Licenses / Certifications:
Required: None listed
Preferred: None listed

Skills and Abilities:
Strong business process analysis, requirements gathering, technical design and systems development skills.
Thorough understanding of system/software development and software engineering methodologies.
Proven problem solving, project management and planning skills.
Proficient in the development and maintenance of project plans.
Experience in systems integration and in working with vendors.
Experience managing communications and outreach and driving cultural programs for technical outcomes.
Ability to lead cross-functional teams.
Career Path: Future Jobs:
Senior Technology Analyst
Technology Engineer
Senior Technology Engineer
Assistant Manager

Job Family
Manager of others

New Headquarters Atlanta, GA

Norfolk Southern is in the process of constructing a vibrant & modern corporate HQ in Midtown Atlanta, GA. Our HQ is scheduled for completion in the summer of 2021. To check out a sneak peek, weve linked a playlist below.

http://bit.ly/NS_New_HQ

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nations premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers.

We are a team of more than 20,000 employees working together to maintain our reputation as The Thoroughbred of Transportation. As an industry leader, Norfolk Southern offers a competitive salary and an excellent benefits package.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation and, gender identity. Together, we power progress.

Dont just work here, Thrive here