Job Description

General Dynamics Information Technology is seeking a Service Delivery Manager to support a Greenfield US Air Force program implementing an MLS solution across multiple sites.

Key Responsibilities:
* Supervises a medium to large team of multiple disciplines - medium to high complexity

* Evaluates the functionality of systems to ensure that they operate reliably

* Manages secure network access for remote users

* Consults computer users to ascertain needs and to ensure that facilities meet user or project requirements

* Manages the development and administration of schedule and performance requirements; may have budget responsibilities

* Ensures the team adheres to Availability and SLA requirements and reports on performance

* Manages and prioritizes information systems needs and analyzes project costs and feasibility

* Manages vendor relationships and billing reconciliations

* Oversees ordering process to effectively and economically meet objectives

* Ensures software licensing laws are followed

* May manage the development of policies and procedures and ensure their conformance with the departments goals and company/customer objectives

* Implements and manages security or integrity and backup procedures

* Schedules upgrades

* Provides user training, support, advice, and feedback

* Keeps well-informed of new technologies and industry best practices and trends and then plans and advises for implementation

Qualifications:
* TS/SCI (DCID 6/4 eligible) with full scope poly clearance is required for this position.

* Employment will be contingent until candidate is deemed eligible for SAP access by the government customer.

* BA/BS (or equivalent experience), 5+ years of related experience

* Ability to work with stakeholders to define requirements

* Excellent oral and written communication skills

* Travel 25%

Preferred Skills:
* Experience with Agile development methodology

* Project Management Professional Certification (PMP)

* Experience serving the broader DoD markets

* Willingness to travel

Defense kmp SolutionsDelivery manager informationsystems TSSCI poly columbia maryland sanantonio texas

Scheduled Weekly Hours:
40

Travel Required:
10-25%

T elecommuting Options:
Telecommuting Not Allowed

Work Location:
USA MD Columbia

Additional Work Locations:
USA TX San Antonio

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.nnGDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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