Citizens Bank

Communications Partner : Engagement

Posted on: 30 Jan 2021

Johnston, RI

Job Description

Description

Do you have passion for motivating people? Do you thrive in a collaborative team with a broad range of responsibilities?

Citizens is seeking a Communications Partner for Engagement to help play an important role in developing and managing enterprise communication efforts to drive colleague engagement. This multi-faceted role will help drive various communication programs with a focus on motivating, engaging and inspiring Citizens colleagues.

Primary responsibilities include:

This role will support several engagement programs and projects through their life cycle:

* Management Develop and execute communication program plans for assigned initiatives.
* Design- Using data and insights, design and improve programming to drive results
* Maintenance Regularly monitor performance, produce reporting to measure performance and identify areas of opportunity.
* Integration Integrate communication programs throughout broader efforts in order to achieve broader organizational objectives.

Duties will vary daily and will require a self-driven individual to ensure all milestones are met.

Qualifications

Required Skills/Experience:

* 2-3 years working in a corporate setting, preferably in a large organization
* 2-3 years initiative management experience
* Analytical mindset
* Technical aptitude with MS Office Suite with a focus on Excel
* Excellent oral and written communications skills.
* Self-motivation with the ability to work under minimal supervision.

Education, Certifications and/or Other Professional Credentials:

* High School Degree or Equivalent (GED)
* Preferred: Associate Degree or Bachelor's Degree

Hours and Work Schedule

Hours per Week: 40

Work Schedule: Monday-Friday, 8:00am-5:00pm

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependents reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Citizens Bank

Providence, RI

Citizens Financial Group, Inc. is one of the nation’s oldest and largest financial institutions, with $158.6 billion in assets as of September 30, 2018. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions.

In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a 24/7 customer contact center and the convenience of approximately 2,900 ATMs and 1,100 branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. In Commercial Banking, Citizens offers corporate, institutional and not-for-profit clients a full range of wholesale banking products and services, including lending and deposits, capital markets, treasury services, foreign exchange and interest rate products and asset finance.

 

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