Job Description

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll do your life's best work. (sm)

The Product Director for UHC E&I and Oxford Health Plan performs research and management of new or existing products to support the sale of products, solutions, and/or services. Responsible for delivering and/or reviewing product performance against expectations and facilitates or influences changes to portfolio to improve value, competitive position and optimal performance to meet customer or market needs. Partners with internal or external stakeholders (key customers, product partnerships, etc.) to define and drive future product direction and overall product performance.

Responsible for the collaboration with OBH Affordability to support and monitor affordability initiatives, develop and execute on mitigation strategies in order to achieve established targets. Focus to include FI, ASO and client accounts. Goal is to achieve favorable TCOC, benefit expense savings and IOI targets.

Responsible for the full product lifecycle management, including strategy, design, management and end of life of new, existing or acquisition products. Actively develop and support custom Product solutioning. Leverage market insights to understand market/customer needs to identify new expectations and updates changes to a product portfolio to improve competitive position, and optimal product performance to meet customer and market needs. Accountable to and/or own the P&L. Partner with internal or external stakeholders (key customers, product partnerships, etc.) to define and drive future product direction.

If you are located in the Eastern Region, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

* Owns and end to end process
* Develops functional, market level, and/or site strategy, plan, productions and/or organizational priorities
* Identifies and resolves technical, operational and organizational problems outside own team
* Product, service or process decisions are most likely to impact entire functions and/or customer accounts

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* Degree in Social Work, Nursing, and/or Clinical focus
* 2+ years in a Clinical Operations and/or Product Management role supporting clinical products
* Willingness to travel as needed throughout the Eastern Region
* Working experience with Optum, UnitedHealthcare, and/or UnitedHealth Group
* If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained

Preferred Qualifications:

* Behavioral health experience (i.e.; RN, LCSW, PhD, etc.)
* Master's degree
* Licensed Nurse / RN
* Customer facing skills (internal and external)
* Must be able to navigate cross functionally throughout the organization
* Must have proficient working knowledge of E&I and Oxford Health
* Solid working knowledge of market and national trends, connection with affordability initiatives, UM experience, total population, behavioral health network
* Must be able to develop and lead/support specific affordability initiatives that tie directly to ben ex savings, TCOC (total cost of care)
* Develop solutions within the marketplace
* Understand the life cycle of the product and go to market strategy

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Social Work, Nursing, Clinical Operations, Product Management