Job Description

Job Description

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: 8
Position Summary
Responsible for developing holistic digital experience plans based on customer insights, analytics and business priorities. Accountable for managing robust experience calendar with key themes, events, and priorities. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

* Oversee digital experience planning for Kroger's digital properties, including but not limited to, web and app experiences
* Coordinate annual, quarterly and monthly planning sessions between cross-functional team of Digital Experience, Site Merchandising, eCommerce Business Managers, Promo Planning and marketing to ensure cohesive, Omni-channel plan to drive overall conversion and AOV
* Manage digital experience priorities and event calendar, identifying cross-category, cross-marketing support within experiences
* Ensure core experiences (i.e. homepage and navigation) are in sync with branding, marketing and enterprise priorities, along with providing optimization recommendations based on trends and customer behavior
* Partner with marketing to ensure holistic customer journey and brand narrative alignment through digital channels
* Partner with product design and product management teams to identify new opportunities and innovations to bring stories to life digitally
* Work closely with Site Merchandising and Site Experience on conversion rate and site optimization
* Develop test and learn initiatives that improve the experience on home page and connected experiences, analyze results and share key learnings with cross-functional teams
* Manage cross-functional teams to specific timelines and ensure all information is collected in order to plan properly
* Research competitors and analyze market trends
* Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

* Bachelor's Degree in Merchandising, Business, Marketing or other related fields
* 4+ years of experience in Digital, Merchandising or Marketing related role in an eCommerce or retail company
* Strong communication skills and attention to detail
* Organized and efficient with large volumes of tasks; ability to work in a fast-paced, high growth, team-oriented environment
* Demonstrated ability to coach and train associates
* Excellent decision-making skills for problem identification and solution recommendation
* Ability to prioritize and execute on multiple, simultaneous, complex
* Proficient in Microsoft Office, with an emphasis on Excel
* Strong written and oral communication skills, excellent attention to details

Desired Previous Experience/Education

* Any experience with customer segments and data research
* Understanding of project management and timelines

Education Level: None
Required Travel: Up to 25%
Required Certifications/Licenses: None
Position Type: Full-Time
Regions: Any; General Office- Cincinnati; Mid-Atlantic; Midwest; Mountain; South; West
States: Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Ohio; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
Keywords:

Jobs at Foods Co.: At Foods Co, our people make us who we are. They are more than just our associates, theyre part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Foods Co is always looking for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Foods Co, we invite you to complete an online application today.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Exempt || Full-Time || None